Guest Services Assistant

**Roles and Responsibilities**: Handle guests' luggage on arrivals, departures and storage Do internal dispatch of mails / faxes / items Collect delivered items from Security/ Purchasing Department Perform packing service of guests' items Hoisting/Lowering of flags when necessary daily Control the canopy lights at the driveway daily & as and when necessary...

Working hours: 5 days work week: Mon - Fri; 6am - 3.30pm Location: Adina Singapore Orchard **Responsibilities**: - Work closely with the Assistant Manager to deliver courteous and efficient services to guests, handling guest complaints, requests, and inquiries with responsiveness and tact. - Maintain regular communication with Concierge, Reception, Bell...

Roles & ResponsibilitiesJob SummaryResponsible for the efficient rooming of guests. Prepares and maintains records pertaining to guests' stay. Maintains and controls the Room Status Report. Makes recommendations, advises and sells rooms and related services efficiently and effectively. Responsible for consistency in service delivery for check-in,...

Responsibilites: - Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries - Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures - Establish contacts with house guests/ long staying guests and...

**Responsibilities**: - Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries - Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures - Establish contacts with house guests/ long staying guests and...

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road. They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services...

**Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...

Assist the Residence Manager in the day-to-day operations of the front desk, and ensure all tasks assigned are completed promptly / on time. - Effectively supervise and support the Front Office team. - Perform all Front Desk-related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks,...

Roles & ResponsibilitiesJOB OVERVIEW:We're looking for a Guest Services Associate to join our team at the new golf driving range in Joo Koon. You'll be the first point of contact, greeting customers, managing bookings, and ensuring a smooth experience. If you're friendly, enthusiastic, and passionate about customer service with an interest in golf or sports,...

Job HighlightsAs a Guest Services Director Assistant, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be responsible for leading the operations of the Guest Services Department, ensuring that every guest has a memorable stay with us. Your primary focus will be on providing...

Roles & ResponsibilitiesResponsibilitesWork closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries. Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests 'arrival and departure. Establish contacts with house guests...

Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

Roles & ResponsibilitiesResponsibilites:Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying...

Roles & ResponsibilitiesResponsibilitiesWork closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

Job Description **Tasks/Responsibilities**: To work with the concierge team to perform front-facing reception/ concierge duties To provide a warm., sincere and friendly welcome and guest experience To ensure eye contact, warm smile and a polite, formal tone with all transactions. To support guest queries and VIPs in a prompt, positive, and friendly...

**Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main point of contact at the front desk. - Respond to all guests’...

**Job Expectations** - Create positive and memorable guests’ experiences within the hotel lobby and reception area. - Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. - Maintains comprehensive and accurate knowledge of...

Summary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

**Duties** - Assists guests with check in and check out, attend to guests’ enquiries, feedback and complaints, ensure guests satisfaction by providing high quality services, and supervise and assist juniors in work operations. - Ensures that guests' stay at the hotel are memorable - Assists Duty Managers to resolve issue while they’re not available. -...

**Job Summary**: - To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. - To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. - To determine daily room requirements and ensure guest’s...