Guest Service Assistant

Hotel Operations Manager Job Description">This role oversees the day-to-day functions of a hotel, ensuring smooth operations across all departments and striving for high levels of guest satisfaction. A Hotel Operations Manager plays a crucial part in maintaining efficient systems and processes that ensure seamless delivery of services to guests.">Guest...

Roles & ResponsibilitiesJob SummaryResponsible for the efficient and smooth rooming of guests, ensuring a warm welcome and professional service at all times. Provides exceptional customer service by attending to guests' needs promptly and courteously throughout their stay.Prepares and maintains accurate records related to guests' stays, including the Room...

**Roles and Responsibilities**: Handle guests' luggage on arrivals, departures and storage Do internal dispatch of mails / faxes / items Collect delivered items from Security/ Purchasing Department Perform packing service of guests' items Hoisting/Lowering of flags when necessary daily Control the canopy lights at the driveway daily & as and when necessary...

Responsibilites: - Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries - Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures - Establish contacts with house guests/ long staying guests and...

**Responsibilities**: - Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries - Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures - Establish contacts with house guests/ long staying guests and...

To oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...

Roles & ResponsibilitiesResponsibilitiesGreet guests upon arrival and departure and assist with their luggage. Collaborate closely with the Front Office team to provide courteous and efficient service to guests. Establish rapport with in-house and long-staying guests, offering assistance as needed. Respond efficiently and tactfully to guests' requests...

Roles & ResponsibilitiesResponsibilitesWork closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries. Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests 'arrival and departure. Establish contacts with house guests...

Roles & ResponsibilitiesResponsibilites:Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying...

Roles & ResponsibilitiesResponsibilities:Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying...