Guest Relations Officer/assistant

7 days ago


Singapore SENTOSA GOLF CLUB Full time

The Guest Relations Officer/Assistant at our esteemed golf club is responsible for ensuring exceptional experiences for all guests and members. This role requires a keen attention to detail, excellent communication skills, and a passion for providing top-tier customer service. The Guest Relations Officer/Assistant serves as a primary point of contact for guests, managing reservations, inquiries, and ensuring seamless coordination of services to enhance their overall satisfaction and enjoyment of the club facilities.

**Key Responsibilities**
- Warmly welcome guests and members upon arrival, providing assistance as needed and creating a positive first impression of the club.
- Handle reservations for golf rounds, dining, events, and other club amenities efficiently and accurately.
- Serve as a liaison between guests, members, and various departments within the club to ensure smooth coordination of services and timely resolution of any issues or requests.
- Provide accurate information about club facilities, services, events, and local attractions to guests, assisting them in making the most of their visit.
- Problem Resolution: Address guest concerns or complaints promptly and professionally, taking appropriate action to resolve issues and ensure guest satisfaction.
- Maintain accurate guest records, process payments, and perform other administrative duties as required.
- Uphold high standards of hospitality and professionalism at all times, adhering to club policies and procedures.
- Foster positive relationships with guests, members, and colleagues to cultivate a welcoming and inclusive club environment.

**Job Requirements**
- Previous experience in guest services, hospitality, or a related field preferred.
- Excellent communication and interpersonal skills, with a friendly and outgoing demeanor.
- Strong organizational abilities and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Knowledge of golf etiquette and terminology is desirable but not essential.



  • Singapore RECRUITMENT SUPPORT PTE. LTD. Full time

    Roles & ResponsibilitiesGuest Services Officer (Front Office)Location: BugisSalary: $2200 - $25003 shift work6 Days WorkDUTIES AND RESPONSIBILITIESGuest ServicesCheck-in and Check-outGreet guests upon arrival, verify reservations, and process check-ins and check-outs efficiently.Guest AssistanceProvide information about hotel services, and local attractions....


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...


  • Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

    **Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...


  • Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...


  • Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...


  • North-East Singapore Emprego SG Full time

    **Location** - Singapore, North East**Job Type** - Permanent**Salary** - $1,800 - $2,500 Per Month**Date Posted** - 8 hours agoAdditional Details **Job ID** - 112364**Job Views** - 23Roles & Responsibilities - Prepare F&B musical outlets for operations - Meet and greet members/guests - Take order and recommend menu/drinks to members/guests - Assist members...


  • Singapore 33CLUB PTE. LTD. Full time

    Warmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...


  • Singapore EAGLE I SECURITY SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Welcome and greet all visitors including tenants and their guests.· Oversee the concierge counter and handles all tenants/residents/guests' inquiries.· Handle complaints and suggestions with professionalism.· Assist in administrative support to management office whenever necessary.· Ensure visitors are signed in and out...


  • Singapore EAGLE I SECURITY SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Welcome and greet all visitors including tenants and their guests.· Oversee the concierge counter and handles all tenants/residents/guests' inquiries.· Handle complaints and suggestions with professionalism.· Assist in administrative support to management office whenever necessary.· Ensure visitors are signed in and out...


  • Singapore W SINGAPORE SENTOSA COVE HOTEL Full time

    Are you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time. Reporting to the Welcome Manager, you will be responsible for providing a welcoming,...


  • Singapore PARKROYAL Serviced Suites Full time

    **Primary Responsibilities**: - Ensure that all preferences of the incoming residents are taken, prepared and ready prior to arrival. - Ensure our residents receive a fast and efficient check-in and check-out. - Ensure all customer queries or requests are handled in a polite and efficient manner. - Ensure a high level of product knowledge of the serviced...


  • Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

    Job Details: - Location: Marina Bay Financial Centre - Working Hours: 8.00am - 6.30pm Job Responsibilities: - To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc) - To offer the management staff / external guests the choice of beverages available and assist to...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key...


  • Singapore FORAGERS PTE. LTD. Full time

    **We Are Hiring! Are you a social butterfly with a passion for creating memorable experiences? Are you ready to embark on an exciting journey of creating unforgettable guest experiences? Join Anibe as a Guest Relations Assistant in our superstar team and be at the heart of our mission to delight and exceed guest expectations. We're looking for passionate...


  • Singapore I HOTEL PTE. LTD. Full time

    The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on...


  • Singapore SOSPIRI PTE. LTD. Full time

    **- **Guest Interaction**:Greet guests warmly upon arrival and provide a high level of customer service throughout their dining experience. Answer inquiries regarding the restaurant’s menu, promotions, and services. Address guest complaints or concerns promptly and professionally to ensure satisfaction. Ensure guests are comfortable and check in with them...


  • Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,100 - $2,200 Per Month**Date Posted** - 12 hours agoAdditional Details **Job ID** - 111818**Job Views** - 22Roles & Responsibilities Guest Relations Officer (Reservations) are responsible for selling the resort and providing information to prospective guests, to capture...


  • Singapore PeopleMatch Resources Pte Ltd Full time

    Description: - Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures. - Be familiar with the menu, promotions, and service procedures. - Provide full assistance to guests concerning general queries at the restaurant. - Managing reservations within the online...