Kyc Expert, Transfer Agency and Investor Services

**What is this position about?**

The position of KYC Expert, Associate/AVP, in BNP Paribas Singapore Investor Services Department is to be an expert in Singapore AML/KYC with a focus on working cohesively with the Hong Kong Investor Services KYC team to provide high quality client service. The role is to operate as an integral part of the KYC Investor Services team across multiple locations and partner with other Investor Services Team members (Client Account Managers and Trade Processing teams) as well as with the client / investor and CSM/RM as needed. Be proactive and accountable, aim to always exceed expectations. Ensure to maintain a firm knowledge of current AML/KYC and FATCA/CRS concepts, regulations and BNPP procedures to ensure accurate and timely processing. Provide suggestions for efficiencies, process improvements and provide support to the Head of the KYC team and the Investor Services Department Head. The role requires the ability to address client and investor issues and concerns, day-to-day KYC onboarding, revisits, remediation, static data updates, and reporting to clients and MLRO for periodic reporting and Client DDQ reviews. In addition, contribute to ad hoc projects either for specific client or internal team strategic initiatives such as process improvement, system upgrades and enhancements. The role is a professional partner with clients, investors and all internal stakeholders. Written and spoken knowledge of mandarin is an advantage for some of our key clients.

**What would be your typical day at BNPP Paribas look like?**

Primary Role Responsibilities
- Compliance specialist processing anti-money laundering and due diligence / KYC on investors in accordance with the requirements of the jurisdiction of the fund and the jurisdiction of the contract with the administrator (Singapore, Cayman Islands, British Virgin Islands, Hong Kong, Singapore and others)
- Process in accordance with BNP’s AML/KYC policies and procedures including accommodating special client requirements, as agreed
- Ensure regulatory requirements are completed for FATCA and CRS and that the required IRS Forms & Self Certification forms are obtained, reviewed and updated on the TA systems in a timely manner to enable accurate MI and regulatory reporting within the required deadlines.
- Ensure a satisfactory and high-quality level of service is delivered to Clients/Investors and that KYC and AEOI requests and requirements are dealt with efficiently, and in a professional and timely manner and that SLA deliverables are met
- Take responsibility for all assignments, projects and requests and ensure AML packs for new investors and AML revisits are completed accurately and in a timely manner
- Escalate Sanctions, PEPs, Adverse News and EI letters as well as High Risk Investors as required, to the Investor Services’ KYC Managers or Department Head
- Attend KYC/AEOI and meetings with the Client, their MLRO, and Investor DD reviews as requested
- Assist to train and coach staff who are providing KYC or AEOI activities, to enhance their performance and improve efficiency and accuracy
- Assist with new regulations as rolled out in relevant jurisdictions (Beneficial Ownership (BO) Regime in the Cayman Islands) and keep the team informed of new regulatory requirements from SG MAS.
- Assist with Regular AML Recertification / Investor unblocking process, Annual FATCA/CRS Reporting and ad hoc BO Regime requests

Contributing Responsibilities
- Make recommendations where improvement is identified to enhance Client/Investor satisfaction and improve efficiencies
- Contribute to projects such as FATCA/CRS Filing and Reporting, SFC and other Client reviews, along with BNP Risk, Operation Control, Internal Audit, Periodic Quality Testing and the annual ISAE review and client DDQs.
- Contribute to system updates, new initiatives and amendments to processes and procedures

Risk and Compliance:

- Ensure department procedures, BNP internal controls, compliance and regulatory obligations are followed
- Ensure processing, reporting and delivery of services is executed in a controlled environment, with strict adherence to BNP Paribas’ internal guidelines as well as the relevant Funds’ regulatory environment
- AML/CFT risk awareness and complete all identified mandatory training to ensure understanding of relevant/applicable Group policies (including but not limited to financial security related matters) and to escalate any irregularities where necessary. To also ensure that his/her team has completed and will adhere to the same.

Conduct:

- Adhere to the BNP Code of Conduct and act accordingly internally, when facing clients and investors and escalate any irregularities where necessary
- Complete all identified mandatory training and additional training as agreed
- Ensure queries and requests from investors / clients are dealt with in a timely and professional manner
- Maintain and develop trust based relationships with investors/clients
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