Transfer Agency
2 weeks ago
ho we are looking for
We are looking for Transfer Agency (Investor Relations) Assistant Manager (Senior Associate) for our Transfer agency operations team in Singapore.
What you will be responsible for- Perform TA oversight on the subscription, redemption, switch, transfer and distribution processed by the back office team- Serves as a lead for the day-to-day operations of the team, providing work direction and technical assistance to resolve complex matters- Ensure all outstanding queries are resolved in a timely manner, emphasizing the importance of quality customer service, including regular contact with clients- Work as an effective team member with other internal providers to meet our ultimate client service deliverables and oversee the preparation and presentation of Key Performance Indicators as required- Act as a point of escalation for clients with issues or concerns and manage these issues to resolution, with consideration for the internal escalation policy- Review Know Your Client (KYC), anti-money laundering (AML) and due diligence documentation of investors for completeness during account onboarding- Review and maintain investor information for FATCA and CRS indicia- Proactively identify and act on opportunities to improve current processes to meet the changing requirements of customers, to improve efficiency, or to reduce risk
What we value- Degree in Accounting or Finance or Business related area- Experience in a senior capacity within Fund Administration- Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.- Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint- Strong written & verbal communication skills- Possess excellent planning and co-ordination skills.- Ability to work accurately to tight deadlines- Proactive and able to work independently and as part of a team
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.
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