Customer Service Call Centre Agent

**Job Purpose** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Job Types**: Full-time, Contract, Fresh graduate Contract length: 12 months **Salary**: $2,500.00 - $3,000.00 per...

Act as the first point of contact for the customers for government related Call Centre projects. - Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction. - Provide satisfactory explanations to customers and take remedial action where necessary. - To alert superior of recurring...

**ABOUT JANIO** Janio is a cross-border smart logistics solutions provider in Southeast Asia (SEA), connecting merchants, logistics partners, and major industry players across the globe. As we advance towards building this integrated end-to-end logistics network of key players, our evolving data-intelligent platform will empower SEA’s ecommerce businesses...

**ABOUT JANIO** Janio is a cross-border logistics platform that provides an integrated end-to-end logistics solution to merchants across Southeast Asia (SEA). At our core we operate as a smart logistics solutions provider, serving merchants and logistics partners and connecting industry players across the globe. Through Janio, we strive to create a truly...

**Location**: Suntec/Raffles, Singapore **Employment Type**: 12-Month Contract **Salary**: Up to SGD $3,000/month (depending on experience) **About the Role** **Key Responsibilities** - Provide first call resolution to users who called into our hotline which is public facing, advising on issues - Handle inbound calls from the public, providing accurate...

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...

Are you a people-person with a passion for solving problems and creating positive experiences? Join us as a **Customer Service Representative** and be the friendly, helpful voice our clients can count on every day. **Key Responsibilities** - Provide accurate information about products, services and policies - Resolve customer complaints or issues...

**Job Title**: Sales & Marketing Executive **Location**: Singapore **Job Type**: Permanent (Work-from-Office) **About Us**: We are a leading Gym & Fitness Centre dedicated to promoting health and wellness in our community. Our state-of-the-art facilities and expert trainers provide a comprehensive fitness experience for all our members. We are looking for...

Conduct outbound calls to delinquent customers to facilitate payment and prevent further account delinquency. - Provide clear and concise information to customers regarding their overdue payments and available payment methods. - Review customer profiles to determine the most effective collection actions and negotiate payment arrangements. - Escalate complex...

**JOB DESCRIPTION** Unlock your potential as a leader in product solutions, where you will guide sales advisory, optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment. As a Product Solutions Director in Regional Agent Specialist team, you are an...