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Part Time Call Centre
2 weeks ago
Act as the first point of contact for the customers for government related Call Centre projects.
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction.
- Provide satisfactory explanations to customers and take remedial action where necessary.
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
- Ad-hoc duties that related to Contact Centre projects.
- Good interpersonal skills and able to multitask in typing and speaking over the phone.
- IT savvy and confident in handling multiple software to retrieve various information and caller details.
**Job Types**: Full-time, Part-time
**Salary**: $2,000.00 - $2,400.00 per month
Expected hours: 40 per week
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
Work Location: In person