Customer Service Call Centre Agent

A customer service call center is a department where a team of agents handle inbound and outbound phone calls from customers. It is a cloud-based software solution that enables effective management of incoming and outgoing communication, including routing and reporting. **Responsibilities**: - Explaining products and services to customers and prospective...

As a call centre agent for an airport transport company and limousine company, your job description would include: 1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability. 2. Booking reservations for customers and ensuring that all necessary information is collected, such as...

In this role as a Call Centre Agent, you will assist the Call Centre Manager and Team Leads to achieve the desired service levels and quality targets. This includes the delivery of excellent customer experience and professional handling of all incoming customers’ enquiries across the full range of The Learning Lab’s services and...

1 year exp **Roles & Responsibilities** As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints. You will be working with...

**Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling...

We are looking for a Customer Service Representative to join our team at THE SUPREME HR ADVISORY PTE. LTD. As a Call Centre Agent, you will be handling inbound and outbound calls related to payment of hospital bills.ResponsibilitiesManage customer inquiries regarding billing informationMaintain accurate records of customer interactionsCommunicate effectively...

About the RoleThis is an exciting opportunity for a Call Centre Agent - Accounts Servicing to join our dynamic team at D L Resources PTE LTD.Responsibilities include handling inbound calls from customers, providing accurate information, and maintaining confidentiality of customer data.The successful candidate will have excellent communication and...

My client is looking out for: Call Centre Customer Service Agents **Job Description**: Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $2,500 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 92366**Job Views** - 1Roles & Responsibilities **Key Responsibilities**: - Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in...

Job SummaryThis Outbound Call Agent role at SOMERSET IMAGING CENTRE PTE. LTD. involves connecting with customers to understand their needs and provide personalized solutions. If you're passionate about delivering exceptional customer experiences and possess strong communication skills, we encourage you to apply.Key Responsibilities:Establish and maintain...

Job Summary:">We are seeking a skilled Customer Service Representative to join our front desk team at MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED. As a key member of our team, you will be responsible for providing exceptional customer service to our guests.">Responsibilities:">Answering incoming calls and directing them to the relevant parties.">Providing...

Call Centre Agent Office Hours Location: East Our client is one of the largest third party call centre. Currently it is seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform follow-up calls when...

About the RoleWe are looking for a seasoned professional to take on the position of Operations Supervisor at CONNECT CENTRE PTE. LTD.This role requires an individual who can effectively manage call centre operations, lead teams, and ensure seamless customer experiences.Responsibilities:Lead Call Centre Teams: Manage and motivate call centre agents to achieve...

Experience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...