
Regional Manager, Service Support
1 week ago
**Regional HQ of Global Technology Giant**:
- **Lead for Repair Service Centres Across SEA Region**:
- **People Management Role**
**Responsibilities**:
- Responsible for region mid-term strategy pertaining to product service support process & automation, in close efforts with business owners especially B2B Verticals
- Develop and enhance operational data and utilising key indices analysis to support cost reduction & proposal for continuous improvements.
- Drive continuous process improvement and strong liaison with agencies/stakeholders to ensure full compliance regards product safety/environmental related management
- Drive related customer service initiatives with Business Unit owners and liaison with sales subsidiaries and HQ to enhance customer service response and coverage, while reducing cost
- Review & evaluate service network, strengthen relation/repair info, by developing partnership programs
- Build strong infrastructure foundations for customer service, partner management, cost control and operational processes
**Requirements**:
- Min. Degree in an Engineering discipline
- At least 8 years’ relevant experience with at least 3 years performing a supervisory role; Minimum 3 years in B2B business setting
- Strong work relations with stakeholders with clear interpersonal communication skills
- Outcome driven, eg. achieving set targets as final goal with regards to all service structure KPIs
- Review/ensure policies and guidelines driven from HQ are properly executed and refined where necessary
- Strong B2B service market skillsets
To apply, please submit your detailed CV with the following details for faster processing:
- **Reason for leaving**:
- **Expected salary**:
- **Earliest availability date
-
Regional Service Support Manager
24 hours ago
Singapore Bayer Full time**Regional Service Support Manager** The Service Support Manager is responsible for the Center of Excellence (COE) - Service. The purview of the COE - Service includes (1) APAC Technical Assistance Center (APAC TAC) and (2) Regional Service Training Center. The support is for both Bayer affiliate markets as well as distributor markets. He/She will...
-
Regional QA Technical Support
1 week ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Regional QA Technical Support **Reports to**: IT Director **Location**: Singapore **Responsibilities** - Regional Quality-related technical support - Technically analyse/evaluate issue received, reproduce and verify issues locally, coordinate with Development Team to provide system solution - Prepare technical...
-
Regional Service Manager
2 weeks ago
Singapore beBeeService Full time $80,000 - $120,000Job Title:Regional Service ManagerDescription:We are seeking a skilled Regional Service Manager to oversee the delivery of regional services and support business objectives. As a key member of our team, you will be responsible for managing regional service operations, ensuring timely solutions and project delivery, and coordinating activities according to...
-
Regional Service Support Specialist
24 hours ago
Singapore Bayer Full time**Regional Service Support Specialist** The Regional Service Support Specialist provides high level of technical support and participation in pre and post selling activities of Radiology Medical Device Portfolio. He/she will also be responsible for providing evaluations, demonstrations, and technical training in 3 main areas; Advanced Field Service Support,...
-
Regional Service Support, Assistant Manager
17 hours ago
Singapore Samsung Full timeRoles & Responsibilities Working within the Customer Satisfaction team, the Regional Service Support Assistant manager will be responsible for Service supporting function, monitor and improve serviceprocess in order to maximize efficiency and service cost savingin South East Asia and Oceania region Samsung Care Program: Stabilize Samsung Care Program for CE...
-
Regional QA Manager
1 week ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Regional QA Manager **Reports to**: IT Director **Location**: Singapore **Responsibilities** - Lead and manage the Non-Payroll and Mobile QA team in Indonesia to ensure the quality of products, and compliance with legal requirements and management objectives. - Perform software testing related to the enhancement and/ or...
-
Regional Project Manager
1 week ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Regional Project Manager **Reports to**: Project Director, Asia Pacific **Location**: Singapore **Responsibilities** - Manages and implements multiple projects (small to medium and large projects) simultaneously. - Able to manage, supervise and develop multiple project plans for all on-going projects. - Able to complete the...
-
Singapore Kinly Full timeRole: AV Regional Support Services Manager Location: This role can be based remotely in Hong Kong, Singapore, Philippines or India (candidates must have eligibility to work in these regions without sponsorship)Salary: Negotiable (Dependent on experience), plus company benefits Hours: 40 hours per week between 8.30am – 5.30 pm This role is a dedicated...
-
Singapore Kinly Full time $80,000 - $120,000 per yearRole: AV Regional Support Services Manager Location: This role can be based remotely in Hong Kong, Singapore, Philippines or India (candidates must have eligibility to work in these regions without sponsorship) Salary: Negotiable (Dependent on experience), plus company benefits Hours: 40 hours per week between 8.30am – 5.30 pm This role is a...
-
Regional Service Manager
2 weeks ago
Singapore beBeeCustomer Full time $90,000 - $120,000Regional Service ManagerWe are committed to making a positive impact every day, on our colleagues, partners, customers, and society. As a pioneering team, we develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.Our innovative culture drives personal growth as we shape a more resourceful, less...