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Vp, Head of Customer Info Services, Retail

3 weeks ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Date Posted**

3 hours ago

Additional Details

**Job ID**

3028

**Job Views**

1

Job Requirements

University Degree holder in any discipline with minimum of 5 years of working experience in banking industryPrior knowledge/dealings with Law Enforcement Agencies, Government Authorities, Solicitors and Regulator will be an added advantageExcellent communication skills (both spoken and written) in EnglishStrong stakeholder management skills with the ability to influence and persuade stakeholders to deliver resultsPossess strong interpersonal skills and display resourcefulness to resolve problemsAble to led the team to achieve goals and outcomesAble to contribute independently and be an excellent team playerAble to deliver and make conscious decisions under pressureHigh level of accuracy and attention to detailsHighly motivated self-starter with personal resilience to perform effectivelyBe a part of UOB Family

Job Responsibilities

Leading a team to fulfilling various requests/orders like Production, Bankruptcy, Liquidation, Court, Garnishee, Injunction and EstateEnsuring requests are processed with accuracy within standard Service Level Agreement or specific due date stated in the requests/production orders by the team.Requests and Orders from both internal stakeholders within the bank and external parties like Law Enforcement Agencies, Government Authorities, Solicitors and Regulator must be fulfilledAll requests must also be processed in accordance with the Bank’s Compliance guidelinesMain point of contact for various Law Enforcement Agencies (including MAS)Responsible to conduct review and distribute Bank’s Authorized Signatories to other financial institutions and related partiesManage the team and ensure all audits, certifications and attestations are in orderPrepare Management Reporting and risk related management controls for the Department/DivisionReview and implement process improvements and division automation initiativesLeverage on Data Analytics and lead transformation initiatives for the Department/DivisionReporting into Head of Retail Recon & Investigations Centre under Singapore Retail Operations

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