
Customer Experience Executive
9 hours ago
Job Description
**Position**: Customer Experience Executive
**Salary**: $2,100 - $2,800 + Incentives + OT
**Location**: West
**Working Hours / Days**: 8.30AM - 5.30PM (Mon - Thurs) / 8.30AM - 6.00PM (Fri)
**Responsibilities**:
Co-ordinate with the Service Advisor and Workshop Controller/ Supervisors on daily throughputs and workshop capacity.
Answering phone calls and attending to walk-in customer’s inquiries. According to company standard procedure and guidelines.
Prepare daily customer appointment sheets for the SA’s and Workshop controllers/Supervisors in advance and forward information to the respective department.
Collection of payments from customers on repair bills and spare parts purchases. According to company policy on payment matters.
Ensure proper filing of completed job cards and invoices into their respective history files and archiving digitally.
To assist Service Advisor and ensure that customers received the survey form accordingly after the servicing or repair of their cars.
Assist the Workshop Administrator in the arrangement of informing customers about their extended warranty inspections and booking for the necessary inspections.
Ensure that the customer reception and waiting area are always clean and tidy and that the new catalogs and brochures are displayed and updated.
Ad-hoc duties assigned
**Requirements**:
Minimum GCE "O" Level and above
At least 2 years of relevant working experiences.
Independent individual who is able to multi-task in a fast-paced environment
Customer service-oriented with strong interpersonal and communication skills
Alyson Ong
Dynamic Human Capital Pte Ltd
**Registration No**: R22107466
**License No**: 12C6253
Not Specified
Minimum of 2 year(s) experience needed for this position
-
Customer Service Executive
1 week ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
-
Customer Experience Executive
2 weeks ago
Singapore Miraco Nutripharm Full timeJob Highlights: - Exciting career opportunity in the fulfilling healthcare industry - Ability to spearhead and contribute to company's growth - Results driven environment with progression opportunities **Job Description**: Miraco Nutripharm is hiring for the position of Customer Experience Executive. As we relocate our office premises, Miraco Nutripharm...
-
Customer Experience Executive
2 weeks ago
Singapore WORLD MODE SINGAPORE PTE. LTD. Full timeFounded by a team of Doctors frustrated with the current state of Men's Healthcare, The company is dedicated to providing personalized, discreet, and holistic men's health solutions. Role Description This is a full-time on-site role for a Customer Experience Executive in Singapore. The Customer Experience Executive will be responsible for ensuring customer...
-
Customer Experience Executive
2 days ago
Singapore Reeracoen Singapore Pte Ltd Full timeOur Client is an established training company. They are looking for a Customer Experience Executive to Plan, coordinate and execute events. Reporting to the Event Manager. 【 What you will be doing 】 - Devise and improvise systems and processes for event support - Prepare and handle event logistics - Manage programme portfolio - Consolidate critical data...
-
Customer Experience Executive
4 weeks ago
Singapore Core Collective Full timeHR & Administrative Executive at Aurum Land (Private) Limited/ Core Collective Pte Ltd Customer Experience Executive The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members. About Core Collective: Since our launch in 2018, Core Collective has propelled the professional growth of...
-
Customer Experience Executive
1 week ago
Singapore FYYA Full timeWe are seeking a warm, proactive **Customer Experience Executive** to ensure that every customer interaction is smooth, meaningful and memorable. You’ll be on the front line helping clients with inquiries, support and post-sale service. **Responsibilities** - Resolve service issues with empathy and professionalism - Guide customers on product usage,...
-
Customer Experience Executive
2 weeks ago
Singapore Aureus Group Pte Ltd Full timeCompany Description Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News...
-
Customer Experience Executive
1 week ago
Singapore LVMH Full time**Poste** **Customer **Experience Executive****: - based in Singapore** Client experience **CRM** - Develop, implement and monitor CRM initiatives - Build local CRM roadmap, I sync with HQ Client strategy - Support global EDM, and propose local EDM - Support Clienteling transformation to drive loyalty - Monitor CRM Kpis on Sales Force’s **CLIENT...
-
Customer Experience Executive
7 days ago
Singapore Yue Hwa Chinese Products (Singapore) Full timeRole Description We are seeking a dynamic and customer-focused experienced Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and...
-
Customer Experience Executive
2 days ago
Singapore KIZTOPIA PTE. LTD. Full time**Who we are looking for**: Are you a flexible and passionate personnel with a positive attitude? If so, you might be a great fit for our company. We are a successful start-up and running the biggest indoor children playground in Singapore, with room for growth and we are looking for an Customer Experience Executive to support the playground day-to-day...