Call Centre Lead

2 days ago


Singapore ZENITH INFOTECH (S) PTE LTD. Full time

Presently we have a Job Opening for a Call Centre Lead position
- Assist Head of Operations in managing day to day operation of Helpdesk.
- Coordinating internal resources and facilitating work with other teams and drives continuous improvements in operations.
- Oversees the Helpdesk operation, setting long term objectives and short term goals to ensure service quality and all KPIs are met.


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