Payroll and Operation Specialist

**Build. Scale. Sustain.**

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right.**We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- We are **small enough to care locally, big enough to deliver globally** (5 continents, 18 offices, +650 experts from +50 nationalities)
- We are **robust and resilient** (100% independent and 0 debt)
- We are **entrepreneurs and passionate experts**: We invest in what we believe genuinely and work as a collective intelligence
- We are **positive, courageous, caring, doers and committed to excellence**

**Position summary**

**Key responsibilities**

**Payroll management**
- Manage the full payroll cycle including validation, processing, and disbursement for all Singapore employees
- Process monthly CPF contributions and ensure compliance with CPF Board regulations
- Calculate and process salary adjustments, bonuses, commissions, and other variable compensation
- Administer employee benefits including claims processing and reconciliation
- Maintain accurate payroll records and ensure data integrity across all systems
- Prepare and analyze payroll reports for management review
- Resolve payroll discrepancies and address employee inquiries professionally

**Immigration & visa processing**
- Prepare and submit documentation for pass renewals, cancellations, and amendments
- Stay current with MOM policies and ensure organizational compliance
- Liaise with government authorities regarding immigration matters
- Provide advisory support to hiring managers on visa eligibility requirements
- Track visa expiration dates and initiate renewal processes in a timely manner

**Tax compliance**
- Coordinate annual IR8A preparation and submission to IRAS
- Ensure compliance with Singapore tax regulations including withholding tax requirements
- Prepare and submit relevant tax forms and statutory returns
- Assist with tax audits and inquiries from regulatory authorities
- Provide tax-related guidance to employees and management

**General finance support**
- Support month-end and year-end closing processes
- Participate in implementation and enhancement of payroll systems
- Develop and maintain SOPs for payroll processes
- Collaborate with regional and global finance teams on cross-border matters
- Contribute to process improvement initiatives within the finance function- Assisting in handling company **benefits claims and handling leaves (eg: Childcare/maternity etc)** matters

**Qualifications**

**Required**
- Bachelor's degree in Accounting, Finance, Human Resources, or related field
- Minimum 3 years of experience in payroll management in Singapore
- In-depth knowledge of Singapore employment laws, CPF regulations, and tax requirements
- Proficiency with Xero accounting software
- Strong attention to detail and high level of accuracy
- Excellent problem-solving and analytical skills
- Ability to maintain confidentiality of sensitive employee information

**Preferred**
- ACTA certification or relevant payroll certifications
- Experience in a multinational environment
- Knowledge of regional payroll practices across APAC
- Advanced knowledge of Xero and SimplePay
- Experience with process automation and system implementation

**Skills & attributes**
- Excellent communication skills, both written and verbal
- Strong time management and organizational abilities
- Ability to work independently while supporting cross-functional teams
- People service orientation with strong interpersonal skills
- Adaptable to changing priorities in a fast-paced environment
- Proactive approach to problem-solving and process improvement

**_We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa._**

**MORE ABOUT PALO IT**:
We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to:

- Become a climate net-zero company
- Attain 50% of revenue from projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all our offices across the globe
- Continuously measure & improve employee happiness

**Our clients** are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

**What We Offer**
- Stimulating working environments
- Unique career path
- International mobility
- Internal R&D projects
- Knowledge sharing
- Personalized training

For more on our team culture and benefits, check out our **careers page**.
- PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualification