Service/incident Management Coordinator

Roles & Responsibilitiesabout the company:Our client is a leading global financial institution with a strong presence in Asia. With an established reputation in corporate and investment banking, the firm is committed to driving innovation, technology adoption, and operational excellence to deliver reliable services to its clients worldwide.about the job:We...

COMPANY DESCRIPTION NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life...

Are you a driven and detail-oriented IT professional looking for a new challenge? Do you have a passion for delivering exceptional service and ensuring seamless IT operations? Look no further! Newbridge, a trusted recruitment partner to leading financial services organizations, is seeking an experienced Incident Manager (ITSM) to join our client's team. As...

**Job Summary** - Incident and Problem Management is responsible for delivery and management of technology services to the firm, working with customers, internal service delivery units, and suppliers to ensure an appropriate level of service is delivered. - The Event, Incident, & Problem Management focus specializes in identifying and managing the lifecycle...

Roles & Responsibilities Skills: Clear Understanding on ITIL principles. ITIL v3.0 Foundation trained or Certified. Solid understanding of Incident Management process. Ability to understand KPIs, SLAs and its importance to customer's business. Ability to maintain clear and focused thinking under stressful/high pressure situations. ...

Incident Management RoleThis is a challenging position that requires strong technical and analytical skills to manage complex technology incidents. The Incident Manager will be responsible for owning end-to-end incident management, ensuring minimal downtime and effective communication with stakeholders.The ideal candidate will have excellent problem-solving...

Join to apply for the Incident Manager role at Randstad Singapore Get AI-powered advice on this job and more exclusive features. Job overview The organization is seeking an experienced Incident Manager to join the technology operations team. This role is responsible for driving the resolution of critical technology incidents across regional and global...

Service Management ExpertThe role involves leading incident and problem management efforts, ensuring rapid resolution of service disruptions across IT Support, Infrastructure, and Back-office Operations.Maintenance of service standards, SLAs, and operational expectations requires close coordination with technical teams to deliver timely and accountable...

Overview We are looking for a proactive and experienced Incident Manager to lead and coordinate the resolution of critical technology incidents affecting the bank's business operations. This role requires end-to-end ownership of major incidents, with a strong focus on minimizing service disruption and ensuring high-quality incident documentation, reporting,...

Roles & Responsibilities IT Incident & Problem Manager / Application Support (12-Month Contract) We are seeking an experienced IT Incident & Problem Manager / Application Support professional to join our team on a 12-month contract. This role will take ownership of managing technology incidents and ensuring operational continuity across critical business...