Business Administrative Officer
2 weeks ago
Respond to customer queries promptly and professionally through website chat and WhatsApp, offering accurate information on car specifications and quotations
- Provide administrative assistance in HR functions
- Contribute to a business-driven and growth-focused work environment
- Manage Google Calendar for scheduling and coordination
- Maintain and utilize CRM tools such as Zoho for tracking leads and customer interactions
- Deliver IT support by managing car listings, updating vehicle data, and performing SQL-based data corrections
- Collaborate with the IT team to develop and test new website features before release
- Liaise with African counterparts, supporting tasks aligned with their local business hours, including invoice generation and port certificate preparation
- Assist with the creation of invoices for vehicle purchases and salesHandle general administrative duties and documentation tasks
**Responsibilities**:
- Excellent verbal and written communication skills with confidence in engaging with customers
- Ability to communicate clearly and professionally with internal stakeholders and management
- Strong analytical thinking and effective time management capabilities
- Self-motivated with the ability to work independently or collaboratively within a team; adaptable to extended working hours when necessary
- Open to supporting business operations during African time zones and working days, as needed
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
- Familiarity with website management is a plus
- Experience in using HR systems, CRM platforms, and time management tools such as Zoho
- Capable to learn new IT technologies like clouds, costing and so on for the future needs
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