
Operations Excellence Manager
1 week ago
**1-1. Process Improvement & Compliance**
- Promote and enhance process improvement in terms of logistics internal processes for not only operational aspects but also administrative aspects as well.
- Design and define the newly implemented processes together with Ops team
- Plan the new business process and implementation for the entire department such as the new cost management method.
- Analyzing key performance indicators (KPIs) and operational data to identify areas for improvement and track progress
- Conducting regular audits and quality checks to identify deviations from standard processes and address them accordingly.
- Ensuring compliance with regulatory requirements and industry standards in all operational activities
- Identifying and implementing technology solutions to improve operations efficiency, such as automation or digitization.
**1-2 Project Management / Business Planning**
- For major customer’s projects, take a lead and initiate both internal and external discussions
- For 3 to 5 years span, draft and present the business plan to higher management related to major or new strategic customers
- Draft projected P/L related to the projects and business plans
- Negotiate with the relevant customers as well as our relevant partners, vendors.
- Leading process improvement projects and cross-functional teams to drive operational excellence.
- Monitoring industry trends and benchmarks to stay updated on best practices and identify areas for innovation.
**Requirement**:
- Handson warehouse operation and compliance experience
- Those with project management and warehouse process design experience will be at advantage
- Must have 3PL, freight forwarding warehouse working experience with 6 sigma certified
- Good communication skills set with ( progress report ) senior management and customers
- With training and coaching skills
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