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Yacht Administration Manager

2 weeks ago

Marina Bay, Singapore Marina Bay Sands Full time

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Summary

Members of Marina Bay Sands family and crew of Motor Yacht Paiza One offer contemporary ultra-luxurious service with a strong commitment to create unforgettable memories for our guests and passengers.

The Yacht Administration Manager is a land-based support for the captain and the entire crew ensuring to create unforgettable experiences for the passengers. The yacht manager is a professional manager, expert problem solver and are able to manage every situation with poise and exemplary leadership.

Job Responsibilities

Operational
- Act as the land-based orchestrator of Yacht Operations. A key and vital partner to Captain and crew for yacht management and pre-voyage preparation.
- Acting as a liaison between the crew, passengers and Marina Bay Sands.
- Assumes responsibility of all administration required including but not limited procurement, crew records, crew scheduling etc.
- Maintains a working knowledge of the duties and responsibilities as Yacht Manager.

Management
- Oversight of the provisioning being executed by those crew onboard (Chef & Chief Steward).
- Management of yacht furnishings, order of new FFE, storage and replacement.
- Management of Marina Bay Sands services/support including laundry, linen, butlers and other resources.
- Management of Marina Keppel Bay and future overseas journey destinations in collaboration with Purser and MBS Lifestyle team.
- Oversight of work hour schedules as prepared by the bridge, deck, engineering, hospitality and galley department.
- Support Captain & crew on repair and maintenance schedules and coordination of drydock schedules.
- Support Executive Director with management of costs and budgets, preparing monthly accrual statements and collaborating with crew and leadership in forecasting.

Leadership
- Maintain professional relationship with crew to ensure the safety, comfort and convenience of passengers.

Accounting/IT
- Update the in-yacht planning management software with issues and events.

Compliance
- Support the crew to operate the vessel and aspects in accordance with the MBS Lifestyle Pte Ltd and Marina Bays Sands Pte Ltd standard operating procedures, checklists and limitations.
- Ensure compliance with all legal and regulatory requirements.

Safety
- Participates in the Safety Management System.
- Participates in Emergency Response.
- Follow Marina Bay Sands Workplace Safety and Health Policy practices.
- Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
- Observe activities; report any suspicious characters, items and/or activities to support team at Marina Bay Sands.

Collaboration
- Collaborates with the MBS Lifestyle team, planning and communicating Paiza One plans.
- Work collaboratively and effectively with Marina Bay Sands senior management to ensure the highest levels of communication and understanding of all Paiza One lifestyle experience strategy.
- Enable and support a culture of communication, collaboration, knowledge, and professional growth to build strong relationships amongst the OneMBS teams.
- Prioritize his/her own professional development and work with the Executive Director Paiza Lifestyle to enhance skills sets with respect to leadership, communication, organization, and strategic development.
- Work on other ad-hoc initiatives as required in a highly dynamic environment.
- Ability and willingness to work flexible days and hours as required by the business.
- Maintain a healthy work/life balance.
- Contribute ideas in support of the company vision, mission, value, and guiding principles.

Miscellaneous
- Practice well-mannered behavior and grooming according to company standards.
- Attend scheduled meetings as required.
- Active involvement in Sands Care and sustainability programs.
- Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements

Education & Certification
- Diploma/Degree in hospitality or related field preferred

Experience
- 5 years of hospitality management

Other Prerequisites
- Having a good command of spoken and written English to communicate effectively with crew members.
- Confident and charismatic personality with great attitude towards passenger and crew
- Risk averse.
- Mature, meticulous, resourceful, organized, and able to work independently and under pressure.
- Strong communication, management and interpersonal skills, superior leadership.
- Maintain professional appearance ensuring highest levels of services experiences for passengers.
- Maintain hygiene to the highest levels.
- Ability to remain calm and give directions in an emergency situation.
- Competent in reviewing financial accounts and propose forecasts and budgets of costs.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in S