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F&b Restaurant Sales Assistant/administrator
3 weeks ago
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE
Be part of our diverse and inclusive team.
Events and Sales
- Support the Restaurant Sales Manager in handling inquiry calls on a timely basis.
- Handles and respond to all group dining and private room dining events.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Be familiar with services/features at our restaurants to respond to guest inquiries accurately.
- Meet & greet clients on the day of the event.
- Ensure all BEOs and proper handover of event information to restaurant team.
- Ensure client files are kept organized and current with all required information.
- Meet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the event.
- Proactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the event.
- Ensure accuracy of pricing and payment terms in sales document or communication to client.
Administrative Tasks
- Tracking and filing all private event contracts, necessary deposits charges, and ensuring deposits and payments are received by the required deadlines, in accordance with Finance and Compliance’s teams’ SOPs.
- Work closely with restaurant management team to support their reservation process and maximize their bookings in Restaurant Reservation System.
- Handle day-to-day administrative responsibilities, including deposit payment, BEO and reservation system.
- Assisting in NO SHOW Charges in Seven Rooms and CyberSource.
Job Requirements
Education & Certification
- Secondary education preferred
Experience
- Proven experience as a sales executive, with minimum 2 years of experience
Other Prerequisite
- Good communication skills, both written and oral
- Team oriented approach to management with a mindset of open communications.
- Basic knowledge and understanding of Food and Beverage
- Administration knowledge of F&B operations, proficient in Microsoft Office programs.
- Flexible on working hours, and being present for events, based on business needs and requirements.
- Have a well-groomed, professional appearance.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
