F&b Assistant General Manager

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Responsibilities- Assist General Manager in successfully opening and maintained management of Paiza Sky Residence.- Overall knowledge of the food and beverage industry - Strong wine knowledge a plus- Accountable for planning, coordinating and managing a medium to large staff and services to ensure efficient and effective F&B operations- Upholding strict adherence to hygiene standards and customer service standards at all times- This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaising with other support function departments (i.e. finance, HR, procurement, etc.) ensuring the success of the restaurant- Provide strong presence and leadership amongst the team in absence of the General Manager.- Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency- Develop promotional activities which generate increased revenue and stimulate increased activity.- Review operating results with the team and identify opportunities to improve performance- Ensure all cashiering procedures are processed in compliance with accounting standards- Monitor and minimize wastage of consumables and maintain labor productivity ratios- Anticipate heavy business times and organize procedures and schedules to accommodate business levels- Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction- Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues- Responsible for coordinating training of all staff as needed.- Coordinates inventories and orders food and beverage products, supplies and equipment as needed.- Holds daily pre-shift meetings and departmental meetings as needed.- Responsible for maintaining and delivering schedules, reviews, discipline, staff awards, payroll, SRFs, etc- Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements- Maintains guest profiles on a daily basis and takes appropriate actions as necessary

Job Requirements

Education & Certification
- Diploma/Degree in hospitality or related field preferred

Experience
- Minimum 3-5 years' experience in an integrated resort, restaurant group, private club or luxury hotel chain

Other Prerequisite
- Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
- Enjoys problem solving and can think outside-the-box in difficult situations.
- Team oriented approach to management with a mindset of open communications.
- Capable of building and managing relationships with multiple departments as well as key customers.
- Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
- Willing and able to work on shifts, weekends and public holidays
- Able to perform under pressure
- Have a well-groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.