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Senior Manager, Back of House System Management
2 weeks ago
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
- Develop and execute the F&B systems roadmap aligned with business goals.
- Evaluate emerging technologies and recommend solutions to enhance F&B operations.
- Lead end-to-end system Lean & 6 sigma projects
- Manage timelines, budgets, and stakeholder communications.
- Oversee the performance, reliability and improvement.
- Identify and implement process improvements and automation opportunities.
- Partner with F&B operations teams to understand needs and translate them into process system requirements.
- Liaise with vendors and service providers to ensure quality delivery and support.
- Ensure systems capture accurate and actionable data.
- Support reporting and analytics initiatives to drive business insights.
- Ensure systems comply with internal policies and regulatory requirements.
- Maintain documentation and audit trails for system changes and access.
Job Requirements
Education & Certification
- Bachelor's degree in Information Systems, Business Administration, Hospitality Management, or related field.
Experience
- Minimum 8–10 years of experience in system management, preferably within F&B or hospitality.
Other Prerequisites
- Proven track record in leading system implementation and digital transformation projects.
- Strong understanding of F&B operations and technologies (e.g., POS, ERP, CRM, mobile ordering).
- Experience in vendor management and cross-functional collaboration.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
