Remote Administrator

2 days ago


Remote, Singapore Hai Sia Seafood Pte Ltd Full time

We are looking for a highly motivated and self-disciplined individual to join our team as a **Remote Administrator (Grocer)**. This is a remote role, giving you the flexibility to work from home while collaborating with a dynamic and supportive team.

**Claims & Invoicing Management**:

- Process and manage salmon claims originating from production rejects
- Ensure all related invoices are submitted successfully
- Promptly identify and raise discrepancies to the relevant buyer for resolution

**Order & Inventory Monitoring**:

- Monitor orders that fall below Minimum Order Quantity (MOQ) and proactively highlight these to the team
- Verify the accuracy of stock billed information
- Daily update product lists and quantities for customers’ records

**Sales & Customer Relationship Support (Remote Engagement)**:
Assist Customer Managers and Merchandisers with various sales support tasks, including:

- Generating reports and performing data entry
- Informing support teams or completing Google Forms for order cancellations or amendments
- Follow up with outlets regarding discrepancies when possible, or escalate to the Customer Manager to check with the outlet
- Provide remote engagement support to Customer Managers for managing non-urgent and critical outlet/account inquiries and customer expectations

Assist with price updates and "WEF" (What's Effective From) date management

**Required Qualification and Attributes**:

- Proven experience in an administrative, sales support, or operations support role
- Prior experience in claims processing, invoicing, or inventory monitoring is an advantage
- Experience working in a remote capacity is a plus
- Exceptional attention to detail and accuracy in data handling
- Proactive problem-solving skills and a strong sense of responsibility
- Ability to work independently with mínimal supervision
- Adaptable to evolving priorities and tasks
- Customer-centric mindset

Pay: $1,600.00 per month

**Benefits**:

- Employee discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: Remote


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