Senior / Software Engineer (Genesys)

2 weeks ago


Singapore EPAM Systems Full time

Currently we are looking for an
**Senior / Software Engineer (Genesys)** in our Singapore Office to make our team even stronger.

**Responsibilities**:

- Excellent experience in how-to integrate Genesys into large and global enterprise environments, including infrastructure projects such as telephony system replacement
- Configuration, integration of Genesys voice platform
- Broad knowledge of the Genesys solution landscape with deep technical skills
- UNIX / LINUX system administration know-how
- Dedication to get in touch with IT technology (servers, databases, files)
- Strong analytical, problem-solving and synthesizing skills (you know how to figure things out)

**Requirements**:

- Degree in Computer Science, Computer Engineering or equivalent
- At least 3 years of working experience in Genesys version 8.x knowledge
- eServices and / or iWD knowledge
- Genesys Orchestration Server, Genesys Rules Engine knowledge
- DevOps experience as an advantage, but not the must
- Historical and Real Time Reporting
- Workforce Optimization
- Java, J2EE knowledge
- UNIX / LINUX system administration knowledge
- Good understanding of architecture and design solutions
- Understanding of security principles
- Integrations with back office systems
- Understanding of networks and communications platforms

**We offer**:

- Friendly team and enjoyable working environment
- Work-life balance and flexible schedule
- Online training library, mentoring, career development and potential partial grant of certification
- Unlimited access to LinkedIn learning solutions
- Referral bonuses
- Compensation for sick leave and paid time off
- Opportunities for self-realization

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