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Sales Development Representative

2 weeks ago

Singapore Genesys Full time

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?

Sales Development Representative

The Sales Development team is an essential team in Genesys’ sales and marketing efforts and is responsible for a combination of demand response, demand management and demand creation.

The primary charge of a Sales Development Representative is to fill and manage the top portion of the sales pipelines allowing Account Executives to focus on closing business.

This role opens opportunities for applicants based in Singapore or Malaysia

What You Can Bring to Genesys
- Prospect and generate leads with companies throughout the SEA region.
- Leverage a modern lead generation tool stack, including LinkedIn, Demand base and SalesLoft.
- Collaborate closely and build relationships with Regional Sales Managers and Corporate Account Executives to establish a territory "plan-of-attack", including target companies, target prospects, and messaging/talk tracks.
- Conduct proactive outbound prospecting activities on accounts by using Google, LinkedIn and Salesforce.
- Set up new meetings to hand off to our Regional Sales Manager and Mid-Market/Enterprise Account Executive teams.
- Learn, leverage, and help evolve our demand generation process.
- Qualify opportunities and handle objections.
- Participate in regular training & informational sessions.
- Achieve or exceed quarterly quotas of Qualified Opportunities and associated Pipeline Value Conduct high-level conversations and needs-based analysis with Senior Executives in Target and Prospect Accounts through tailored lines of questioning
- Effectively communicate value propositions in line with the specific needs and requirements of the prospect
- Provide input to marketing including feedback on the quality of leads from marketing programs.

You’ve been there and done this
- 5+ years in business development or similar role (Software sales is preferred but not essential)
- Highly self-motivated with a self-starter mentality and a diligent work ethic
- Strong passion for technology sales, a go-getter who wants to build strong revenue-growth skills and hunger to achieve results
- Ability to work in a high-energy metric-driven sales team environment
- Positive and energetic phone skills, excellent listening skills, strong verbal communication skills.
- Proficient in Bahasa Malaysia and Indonesia is advantageous
- Legal requirements to work in Singapore
- Able to travel internationally occasionally

Please note that Genesys will not accept resumes from agencies at this time.

LI-JM1

LI-Hybrid

About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit


Reasonable Accommodations:
Reasonable Accommodations Form

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.