Guest Services Ambassador

1 day ago

Singapore SOFITEL Full time

**Company Description**
Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.

The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.
- Meets and greets all guests on arrival.
- Welcome guests upon arrival and check-in according to established standard operating procedures.
- Provide information pertaining to the guest’s stay.
- Provide courteous and efficient service and if possible, try to comply with each and every guest request.
- Be familiar with all room types and rates in the hotel as well as their availability status; up-sell whenever possible.
- Know guest room security, emergency and fire procedures.
- Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
- Develop a professional and courteous working relationship with ambassadors within the Front Office and maintain an effective flow of communication with all hotel ambassadors.
- To be fully familiar with Front Office Policies & Procedures.
- Assist guests with various requests and inquiries such as restaurant reservations, transportation, obtaining tickets for social events and the prompt and accurate takings of messages and deliveries.

**Qualifications**
- Ability to deal with the public in a professional and courteous manner.
- Ability to handle conflict situations in a professional manner.
- Strong interpersonal skills and the ability to work well in teams.
- Able to create positive and effective working relationships with both guests and team members.
- Excellent communication skills with the passion to serve.
- Good command of English language.

  • Guest Services Ambassador

    1 hour ago

    Singapore beBeeAmbassadorship Full time $40,000 - $50,000

    Guest Services AmbassadorWe are seeking a highly skilled Guest Services Officer to join our team. As a Guest Services Ambassador, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is memorable and enjoyable.Job Description:Provide exceptional service to our guests, ensuring they feel welcome and...

  • Guest Services Ambassador

    7 days ago

    Singapore HERITAGE HOSPITALITY PTE. LTD. Full time

    **JOB SUMMARY** The Guest Services Ambassador is the face of the hotel and plays a pivotal role in creating memories guest experiences from arrival to departure. This role is responsible for delivering a warm welcome, personalised assistance and pro-active service to all guests throughout their stay, ensuring the highest level of hospitality standards....

  • Guest Services Ambassador

    4 days ago

    Singapore beBeeCustomerService Full time $3,500 - $6,000

    Job Title: Guest Services AmbassadorAmbassadors for the dining experience, we are seeking highly motivated and skilled individuals to excel in providing exceptional customer service, ensuring a seamless interaction with our guests, and maintaining a clean and welcoming environment.">Key Responsibilities:Deliver outstanding customer experiences through...

  • Guest Services Ambassador/officer

    1 day ago

    Singapore TPC HOTEL PTE. LTD. Full time

    **Job Responsibility**: - Meets and greets all guests on arrival. - Welcome guests upon arrival and check-in according to established standard operating procedures. - Provide information pertaining to the guest’s stay. - Provide courteous and efficient service and if possible, try to comply with each and every guest request. - Be familiar with all room...

  • Guest Service Ambassador

    1 week ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.** The **Guest Service Ambassador **plays a primary role in sculpting a positive arrival and departure experience for all guests. Reception tasks and duties of a Guest Service Ambassador extend from check-in, check-out, and conducting night-audits. **Our...

  • Guest Service Ambassador

    6 days ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to grow your hospitality career and redefine the city's landscape.** The **Guest Service Ambassador **plays a primary role in sculpting a positive arrival and departure experience for all guests. Reception tasks and duties of a Guest Service Ambassador extend from check-in, check-out, and...

  • Guest Experience Ambassador

    2 days ago

    Singapore beBeeCustomer Full time

    Job Title: Guest Experience Ambassador We are seeking enthusiastic and service-driven professionals to join our team as a Guest Experience Ambassador. As the face of our restaurant and café, you will be responsible for delivering exceptional customer experiences by welcoming guests, taking orders, serving food and beverages, and ensuring every dining...

  • Guest Service Ambassador

    7 days ago

    Singapore beBeeService Full time $4,500 - $7,000

    Job Title: Guest Service AmbassadorKey Responsibilities:Provide exceptional service to hotel guests by addressing their complaints, requests, and enquiries in a courteous and timely manner.Promote guest satisfaction by understanding their preferences and offering services that meet their needs.Stay informed about hotel facilities and functions as well as...

  • Guest Services Ambassador/Officer

    19 hours ago

    Singapore TPC HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibility:Meets and greets all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest's stay. Provide courteous and efficient service and if possible, try to comply with each and every guest request. Be familiar with...

  • Guest Experience Ambassador

    1 week ago

    Singapore THE ITALIAN ALLIANCE PTE. LTD. Full time

    We are seeking a highly motivated and enthusiastic Guest Experience Ambassador to join our team. As a Guest Experience Ambassador, you will be the face of our restaurant, providing exceptional customer service and ensuring our guests have an unforgettable dining experience. **Responsibilities**: - Greet guests as they enter the restaurant with a warm...