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Revenue Operations Specialist

3 weeks ago

Singapore Synacor Inc Full time

**About the Role**:
**Key Responsibilities**:
**Revenue Forecasting and Reporting**:

- Develop and maintain accurate revenue forecasts, providing visibility into future performance.
- Prepare comprehensive revenue reports, analyzing key metrics and identifying trends.
- Collaborate with finance to ensure alignment between sales and financial data.

**CRM and Data Management**:

- Manage and optimize the company's CRM system (e.g., Salesforce, HubSpot) to ensure data integrity and accessibility.
- Develop and implement data governance policies and procedures to maintain data quality.
- Analyze sales data to identify trends, opportunities, and areas for improvement.

**Sales Operations**:

- Streamline sales processes and workflows to improve efficiency and productivity.
- Develop and implement sales enablement tools and resources.
- Collaborate with sales leadership to identify and address challenges.

**Analytics and Insights**:

- Analyze revenue data to identify trends, opportunities, and areas for improvement.
- Develop and present actionable insights to support strategic decision-making.
- Collaborate with cross-functional teams to leverage data-driven insights.

**Marketing Operations**:

- Collaborate with marketing teams to align sales and marketing efforts.
- Analyze marketing data to measure the effectiveness of marketing campaigns.
- Provide insights to marketing teams to optimize lead generation and nurturing processes.

**Customer Success Operations**
- Analyze customer data to identify churn risks and opportunities for upselling/cross-selling.
- Support the development and implementation of customer success programs and initiatives.

**Qualifications**:

- Bachelor's degree in business or related field
- 3+ years of experience in revenue operations, sales operations, or a similar role.
- Strong proficiency in CRM systems (e.g., Salesforce, HubSpot).
- Advanced Excel skills and experience with data analysis tools.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.

**Additional Skills (preferred)**:

- Knowledge of revenue recognition standards.
- Familiarity with data visualization tools.
- Experience in channel management and partner development.