Accounts Manager
4 days ago
**Overall Responsibility**:Strategize, plan, and execute to achieve the assigned individual sales target. Key activities include:
**1. Customer Relationship Management**:
- Develop and maintain strong working relationships with assigned strategic and emerging customers.
- Maintain an in-depth understanding of the customer’s internal organization, including key contacts such as sponsors, decision-makers, influencers, and project managers.
**2. Lead Generation and Pipeline Management**:robust sales pipeline.
- Manage sales opportunities to achieve assigned sales targets.
- Coordinate closely with the Senior Account Manager to engage and lobby clients effectively.
**3. Collaboration and Coordination**:
- Work with Pre-Sales Support and Marketing Specialists to follow up on high-priority opportunities.
- Ensure timely responses to customer requirements, proposal writing, presentations, and submissions.
- Drive brand coverage and mindshare to secure contract awards.
**4. Cost and Pricing Management**:
- Manage the cost of sales and make final pricing decisions in line with gross margin target guidelines.
**5. Client Intelligence and Feedback**:
- Act as the client representative to gather commercial intelligence for internal analysis and decision-making.
- Address client feedback and complaints promptly.
**6. Project and Financial Coordination**:
- Monitor closely with the Service and Project Delivery team to ensure timely delivery.
- Coordinate with the Finance team on customer billing and ensure timely customer payment
**7. Presentations and Event Participation**:
- Deliver impactful presentations; represent the company at industry events and networking opportunities.
**Experience and Education**: minimum 8 years working experience with respective stints in sales, in a similar industry, with at least a degree (or equivalent) in any general business majors
**Language**: proficient in English (oral and written)
**IT Literacy**: Copper, Microsoft Office, Google functionalities, Clickup
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