
Business Development Manager
7 days ago
Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group, and spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah and Family Takaful products across a number of its markets.
In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.
Similarly, if you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.
PURPOSE
Act as an account manager managing the financial advisory (FA) distribution channels.
KEY ACCOUNTABILITIES- Responsible for business development with FA partners to support FWD’s growth strategy for both top line and bottom line- Drives the required sales behaviour in line with FWD’s business requirements by promoting FWD’s products and services to new and existing partners- Build a sustainable long-term relationship with core FA partners- Generate business development opportunities and account management activities with Financial Advisers- Participate in product development cycle to ensure that the product specifications meet the needs of the targeted customer segments- Provide market feedback on market trends including but not limited to product features and marketing activities of competitors, etc- Work closely with marketing team to ensure products and services are in the forefront of the market- Partner with operations team to ensure seamless operational processes and ensure excellent customer experience- Manage relationships with key internal and external stakeholders- Ensure regulatory and compliance requirements, when necessary
QUALIFICATIONS / EXPERIENCE- More than 5 years of direct experience managing a FA channel with an insurer- Have existing relationships with FAs in the market
KNOWLEDGE, SKILLS & ABILITY- Good understanding of life products and trends that are key within the FA channels- Ability to influence key internal stakeholders to deliver a winning products and services proposition- Ability to provide recommendations based on customer needs and market trends- Highly independent and motivated- Customer centric with strong communication skills
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