Customer Service Manager
2 weeks ago
Job responsibilities and descriptions are stated as follow:
- Oversee daily operations of the customer service department.
- Address customer service issues promptly.
- Develop and implement efficient procedures, policies, and standards for customer service.
- Set customer satisfaction goals and collaborate with the team to consistently achieve them.
- Launch and manage an effective customer loyalty program.
- Keep accurate records of customer service activities and discussions.
- Assist the Manager in planning and executing customer service initiatives.
- Lead the team in delivering exceptional service to customers.
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Customer Service Officer
6 hours ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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customer service manager
2 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesDuties & Responsibilities Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Provides professional customer support with a forthcoming mindset for customers to...
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Customer Service Executive
2 days ago
Singapore CIVIL SERVICE CLUB Full timeAbout the PositionWe are seeking a dynamic and results-driven Clubhouse Executive to join our team at CIVIL SERVICE CLUB. As a key member of our operations team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our clubhouse.ResponsibilitiesManage the front office, including check-in and...
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Customer Service Manager
3 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeJD: Have in-depth knowledge of assigned accounts, understand and see customers' problems and requirements and provide holistic solutions and a strong value proposition with all products and solutions to meet those requirements - Total and detailed account coverage of assigned accounts via white space analysis. - Building and funnelling of sales opportunities...
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Customer Service Manager
6 days ago
Singapore ENG HUA AUTOMOTIVE SERVICE CENTER PTE. LTD. Full time1. Role Description: This position reports to the Director and interfaces with customer service staff and Operations Department. Eng Hua Automotive Service Center is committed to providing an employee-focused culture for employees to meet necessary performances and to grow and improve in their skills and experience. 2. Specific Responsibilities: -...
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Sales & Service Associate
2 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Operations Customer Service Assistant
1 day ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
5 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 hours ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 hours ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Assistant Customer Service Manager
2 weeks ago
Singapore APEX CARGO SERVICE PTE. LTD. Full time**Singapore Based** - **Attractive Salary Package**: - **Company Benefits & Incentives **Job Scope** - Perform cost in & cost approval for shipments includes air/ocean freight, logistics and trucking shipments; - Arrange, handle & organize shipments to ensure on-time delivery to customers; - Liaising with external and internal stakeholders for freight...
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Sales & Service Associate-reservation Sales
1 week ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...
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Senior Customer Service Ops Assistant
2 weeks ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service Manager
2 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full time4 years exp **Roles & Responsibilities** **Responsibilities**: - To provide excellent service on dining experience to guests - Mingle and chat with guests - Proactive and highly responsive to guests’ needs and ensure their satisfaction - Learn the menu and offer suggestions and recommendations such as beverage pairing - Arrange table setting according...
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Customer Service Officer
7 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
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Senior Executive
2 days ago
Singapore Civil Service College Full time**What the role is** **What you will be working on** - Are you passionate about customer service? Do you want to be at the heart of learning in the Public Service? Then this is the role for you. As part of the Customer Experience team in CSC, you will: - Be part of the team to drive and promote service excellence in CSC - Advocate CSC’s service standards...
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Customer Service Officer
1 day ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ø Ensure high standards and excellence in customer service experience for all enquiries. Ø Attend to check-in watches brought in by customers. Ø Process document for check-in and take photographs of check-in watches. Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Ø Follow-up...
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Customer Service/operation Executive
2 weeks ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time**Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...
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Customer Service Admin Assistant
2 weeks ago
Singapore SONG KWANG ELECTRIC SERVICE Full timeAnswering questions about a company's products or services. - Processing orders and transactions. - Resolving issues and troubleshooting technical problems. - Delivering information about a company's offerings. - Providing proactive customer outreach. - Handling customer complaints. - Arrange schedule for technicians - Data Entry