Senior Manager, Strategic Program Management Apac

1 week ago

Singapore DHL SUPPLY CHAIN SINGAPORE PTE. LTD. Full time

**About Us**

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 350,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place.

Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between.

We want to be the logistics company people turn to - the first choice not only for all shipping needs, but also the first choice for career and investment opportunity

**Responsibilities**

**Strategy**
- Work closely with the AP SL Senior Management team to formulate strategic vision, mission and strategy of the business unit, in alignment with global service logistics strategy and DSC Global/DSC APAC strategy
- Participate in strategic planning and overall unit performance
- Organization assessment towards creating cross functional synergies and managing resources to ensure future organizational readiness
- Integrate information from all projects to assess whether the organization is achieving its strategic objectives
- Prioritize projects given resource considerations and strategic priorities of the business unit

**PMO**
- Manage a portfolio of cross functional strategic projects to create a future-ready SL organization
- Planning through centralization and coordinated management of all strategic projects
- Monitor and report of individual projects against established KPIs
- Directly manage and execute selected projects as required to provide relevant inputs on project delivery. Examples: sector development, product development, country development and engagement
- Establish knowledge base with lesson learned and best practices
- Drive clear results of projects in alignment with strategy and mission of AP SL
- Coordinate communication across projects, identify and manage interdependencies among projects
- Preparation of management report materials for various management forums

**Leadership & Change Management**
- Lead and drive cross functional teams in achieving strategic objectives for the organization
- Be a strong advocate for new ways of working so that there is constant push towards preparing the organization for the future
- Develop and transform the organisation towards structured issue-based problem solving and x-functional collaboration

**Requirements**:

- Min 5 years of working experience, consultancy preferred
- Understanding of supply chain management principles, Service Logistics aftermarket operations
- Understanding of business dynamics, culture, practices, and engagement model so as to achieve collaborative approach to Innovation implementation and adoption and optimization
- Process-oriented with excellent project management, people management and organizational skills
- Good understanding of basic financial concepts; Strong analytical and problem solving skills with ability for quantitative analysis and modeling
- A positive and contributory attitude and strong team player and can perform with tight deadlines while maintaining performance
- Adept in driving successful change management at all level within the Service Logistics network. Able to handle ambiguity, resourceful and possessing the initiative to drive towards the end goals
- Good communication, presentation, facilitation, negotiation, interpersonal and intercultural skills, with an ability to work collaboratively with diverse groups on region-wide projects (both internal & external stakeholders)
- Computer literate (Excel, Word, PowerPoint) with a comprehensive knowledge of DHL systems relating to customer service. It is expected that the individual will have exceptional skills in Powerpoint and Excel

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