Sales Operations Manager

**Your tasks**:

- Builds critical mass of support and engagement around the adoption and use of Sales tools (e.g. CRM, reporting tools etc.) by collaborating with experts and users in his/her region
- Support users through primarily active methods: presence on internal collaboration platforms, organization of user engagement events, online presence, custom/timely content creation, use case creation, success stories, live presentations and other forms of activities around relevant topics
- Shows potential users and their managers the value of the tool and provides use cases that lead to their expanding adoption
- Participates in identification of “bugs” and collects and prioritizes feature requests and other changes to the relevant tools together with global and regional core teams
- Prepares training material and trains new-hires on both tools and process
- Is the operational interface from Marketing, Service and Master Data teams in Munich headquarters to the experts/key users in the local subsidiaries and to the central and regional IT department
- Manage Data security, determine and provide the appropriate level of access for different users and drive the continuous data quality improvement together with the CRM expert network

**Exciting insights into Rohde & Schwarz**:
Our colleagues provide insider information about:

- Daily adventures and challenges
- Our passionate team
- The technologies behind the innovative projects and solutions

**Your qualifications**:

- Degree in Electrical/Electronics/Communications/Computer Engineering
- Excellent communication, presentation and training skills
- Is a customer-oriented person and understands that in-house users of processes and tools are also customers
- Has experience in marketing, sales or service processes ideally with interaction with the customer
- Has or can build credibility with both the sales management and user community
- Understands how “the business” works and knows how to make the tools work for the business.
- Strong affinity to teamwork and collaboration and connects easily with others
- Able to co-ordinate and work with remote members
- Willingness to travel frequently and join late evening Teams meetings with Global team.
- Business proficiency level in English (written/spoken) and MS Office tools- Reference number: 956
- Recruiting Contact: Caroline Hii- Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. As an integral part of its global strategy, Rohde & Schwarz established its presence in Singapore in 1997 and today, it offers well-established capabilities in R&D, production, system engineering, supply chain management and procurement services. With over 16 subsidiaries and more than 1,200 employees, the Regional Headquarters Singapore is responsible for the sales and services network in the Asia Pacific region, and is the regional hub for marketing and training / learning.

**Our offer**:
Flexible working hours within frameworkAttractive compensationGood work-life balanceCareer opportunitiesGlobal network of technology expertsGlobal company & environmentHigh-tech company with excellent productsEstablished mentorship program

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City/region

Singapore - Changi Business Park (Singapore)

Entry level

Professionals

Employment Type

Full-time, unlimited

Ref. Number

8499