Customer Service Specialist

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **About the position**: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team,...

**About the position**: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying customers issues and challenges, feeding these information’s to the operation team and assisting them in achieving the service level as well as shipping documentation required. -...

**About the position**: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying customers issues and challenges, feeding these information’s to the operation team and assisting them in achieving the service level as well as shipping documentation...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

Quote and propose air freight solutions to customers - Coordinate with airlines on rates and bookings - Liaise with customers on export shipment instructions and booking updates - Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc - Prepare job sheets for Operations to follow up - Check shipments status / uplift - Job costing - Resolve...

Quote and propose air freight solutions to customers - Coordinate with airlines on rates and bookings - Liaise with customers on export shipment instructions and booking updates - Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc - Prepare job sheets for Operations to follow up - Check shipments status / uplift - Job costing - Resolve...

**The Job**: - Input enquiry details into CMS to maintain updated prospective member records on a daily basis. - Update members’ account services requests into CMS to maintain updated membership records on a daily basis. - Update members’ payment record into CMS to reflect updated payment records on a daily basis. - Call prospective to close sales on a...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations. Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay. - Ensure seamless and smooth check in/out of guests/members. - Collect payment for bungalow rentals and facilities usage. - Compile and...

**Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

**The Job**: - Handle daily operation and maintaining of facilities within Bowling Centre - Handle Cashier Counter during operation and reconcile daily payment balance - Maintain relationship with the Club’s Members, guests and members of public by providing good customer service - Ensure compliance to established rules of the game during bowling league /...

**The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...

**Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...

**The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline. 2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer. 3) Monitor consolidations for various destination, monitor on the space and rates. 4) Send flight schedules to customer upon confimation. 5) Arrange adhoc cargo...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **About the position**: The Customer Service Executive is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying...

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements. Experience the satisfaction of seeing your efforts transform into positive changes in people's...

Roles & Responsibilities - Promote excellent customer service and ensure satisfaction is delivered consistently. (Freight forwarding) - Build a strong relationship with customer and agents. - Communicate and follow-up with customer daily on the status of their shipments or deliveries. - Ensure customer's requirements are communicated with operations team...

**Responsibilities** - **Responsibilities**: - To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required. - Ability to understand customers’ needs and provide appropriate solutions and attention - Review customer...