Full-time Customer Service Officer

1 week ago


Changi, Singapore National Service Resort & Country Club Full time

**Employee Benefits (for all permanent full-time positions only*)**
- Annual and medical leave
- Annual Wage Supplement (13th month bonus)
- Variable bonus
- Subsidies for medical, dental & holiday
- Medical and group insurance coverage
- Long Service Award
- Birthday gift
- Corporate rate for selected tourist attraction
- Privileged rates for usage of Club facilities

**_*Terms & conditions apply. _**All positions are open to Singaporeans & PRs only.**

**4)** FULL-TIME CUSTOMER SERVICE OFFICER (GOLF, NSRCC KRANJI)**

**The Job**:

- Handle booking of golf slots for members and corporate members
- Answering of phone enquiries
- Tally all transactions made for the day and ensure errors are amended and accounted for by the end of the shift/day
- Ensure that ISO Quality Procedures are complied with
- Assist the Executives on proper regulation of golf operations including competitions and activities
- Opening and closing of golf course during inclement weather
- Perform registration and issuance of course tickets and keying in of golfer’s scorecards
- Deliver right information to members/guests and ensure important notices are displayed on the notice board

**Requirements**:

- Minimum GCE ‘N’ level with 1 year experience in similar field
- Customer service oriented
- Possess good interpersonal and communication skills
- Must be prepared to perform shift duties and work on weekends and public holidays

**Additional Information**:

- 5-day work week (Mon to Sun)
- Rotating shifts: 6:30am to 3:45pm / 8:45am to 6:00pm
- Monthly laundry and shift allowances provided
- Staff transport provided at Kranji MRT station



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