Customer Service Associate

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.About the position:The Customer Service Associate is primarily responsible for the liaising with DSV's customers and coordinating with the operation team, identifying...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **About the position**: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team,...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

**Scope Of Work** - Assist passengers at counters with enquiries and bookings on transport arrangements. - Provide accurate information on transport options, rates, and waiting times. - Manage queues and ensure safe, smooth boarding at pick-up points. - Advise passengers on alternative transport during peak periods. - Issue service forms and collect payments...

Act as the main liaison between shippers and consignees, ensuring smooth communication and coordination.Respond to customer inquiries and provide accurate quotations for ad hoc or special shipping requests.Manage customer service and sales support, covering both pre-sales and post-sales activities.Foster a results-driven culture with a strong emphasis on...

**Guest Service Associate (Changi Airport Lounge)** Basic: $2,000 - $2,800 Shift allowance: $300 - $400 + overtime pay Working location: Changi Airport Lounge Working days: 6 days per week, 8 hours per day (rotating shift) **Benefits**: - AWS & PB (Average 2-3 months) - Joining Bonus of $5k! **Requirements**: - Able to commit to a 6 day work week on...

Guest Service Associate (Changi Airport Lounge)Basic: $2,000 - $2,800Shift allowance: $300 - $400overtime payWorking location: Changi Airport LoungeWorking days: 6 days per week, 8 hours per day (rotating shift)Benefits:AWS & PB (Average 2-3 months)Joining Bonus of $5kStaff transport will be provided for candidates working beyond midnightRequirements:Able to...

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction - Consistently deliver excellent...

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline. 2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer. 3) Monitor consolidations for various destination, monitor on the space and rates. 4) Send flight schedules to customer upon confimation. 5) Arrange adhoc cargo...

Roles & Responsibilities - Promote excellent customer service and ensure satisfaction is delivered consistently. (Freight forwarding) - Build a strong relationship with customer and agents. - Communicate and follow-up with customer daily on the status of their shipments or deliveries. - Ensure customer's requirements are communicated with operations team...