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Customer Service Officer

2 weeks ago

Changi, Singapore Quess Corp Singapore Pte ltd Full time

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions

Able to commit on weekends

Training will be provided

Fresh graduates are welcome

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

**Salary**: $2,500.00 - $3,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Early shift
- Holidays
- Late shift
- Weekend availability

Supplemental Pay:

- 13th month salary

**Experience**:

- Customer service: 1 year (preferred)