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Customer Service Officer/executive

3 weeks ago

Changi, Singapore Union Air Freight (S) Pte Ltd Full time

Quote and propose air freight solutions to customers
- Coordinate with airlines on rates and bookings
- Liaise with customers on export shipment instructions and booking updates
- Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc
- Prepare job sheets for Operations to follow up
- Check shipments status / uplift
- Job costing
- Resolve problems when they crop up

**Requirements**:

- Minimum education in Diploma or equivalent
- At least 1 year of working experience in freight forwarding/logistics
- Self-motivated and possess a positive customer-oriented mind set
- Strong verbal and communication skills
- Good team player

Pay: $2,500.00 - $3,750.00 per month

**Benefits**:

- Professional development

Supplemental Pay:

- Yearly bonus

**Experience**:

- Freight Forwarding: 1 year (required)
- Customer Service Officer/Executive: 1 year (preferred)

License/Certification:

- right to work in Singapore (preferred)

Work Location: In person