Customer Service Officer

2 days ago


Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

**The Job**:

- Handle telephone/walk-in enquiries regarding bungalow bookings and reservations
- Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
- Ensure seamless and smooth check in/out of guests/members
- Collect payment for bungalow rentals and facilities usage
- Compile and tally cash collected against revenue collection report at the end of the day
- Raise billing requests as and when required
- Record, compile and follow-up on lost and found item
- Generate daily check-in lists for security & housekeeping info
- Ensure adequate supply of stationeries for smooth daily operations
- Submit monthly photocopier meter record

**Requirements**:

- Minimum GCE ‘N’ level with one year experience in similar field
- Possess good interpersonal and communication skills and a cheerful personality
- Customer service oriented, team player and a high sense of integrity
- Must be prepared to perform shift duties and work on weekends and public holidays

**Additional Information**:

- 5-day work week (Mon - Sun)
- Rotating shifts: 8:30 am to 5:45 pm / 8:30 am to 6:00 pm / 10:45 am to 8:00 pm
- Monthly laundry allowance provided
- Overtime pay provided where applicable
- Staff transport provided at Tanah Merah MRT station

**Attractive Employee Benefits**:

- Annual and medical leave
- Annual Wage Supplement (13th month bonus)
- Variable bonus
- Subsidies for medical, dental & holiday
- Medical and group insurance coverage
- Perfect Medical / Long Service Award
- Birthday gift
- Corporate rate for selected tourist attraction
- Privileged rates for usage of Club facilities

*Terms & conditions apply.

**Job Types**: Full-time, Permanent

**Salary**: $1,650.00 - $2,200.00 per month

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus



  • Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...


  • Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...


  • Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...


  • Changi, Singapore Helius Technologies Full time $30,000 - $60,000 per year

    Position: Customer Service OfficerEmployment Type: 12-month contract (renewable)Location: Jurong East or Changi, based on client assignment.Working Arrangement: Onsite, 5 days a week, 1 weekday and 1 weekend off; may include holiday work.Working Hours in SG time: Afternoon Shifts1pm-10pm2pm-11pm3pm to 12 midnightAbout the RoleWe are looking for Customer...


  • Changi, Singapore Peoplebank Singapore Pte Ltd Full time $32,000 - $64,000 per year

    Customer Service Officer – Contract Location: East/Changi Business Park Monthly Salary: S$2,600.00/month Contract Duration: Until end-May About the Role We are seeking highly motivated individuals to join as Customer Service Officers supporting MasterCard credit card services. This is an excellent opportunity for fresh graduates with some work...


  • Changi, Singapore Natureland Group Pte Ltd Full time

    Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. - Answering incoming phone calls from customer and make a appointment for customer. - Receiving and sorting daily mail. - Directs visitors by maintaining employee and department directories; giving instructions. - Maintains security by following...


  • Changi, Singapore WORLD OF AVIATION PTE. LTD. Full time

    1) Learn and operate different airlines’ websites and systems for bookings. 3) Coordinate and track shipments from Singapore to destination. 4) Handle daily and monthly reports to internal/external departments. 5) Able to work under pressure. 6) Perform other office duties as assigned by the Manager. 7) Work under mínimal supervision and complete...


  • Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Input enquiry details into CMS to maintain updated prospective member records on a daily basis. - Update members’ account services requests into CMS to maintain updated membership records on a daily basis. - Update members’ payment record into CMS to reflect updated payment records on a daily basis. - Call prospective to close sales on a...


  • Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handle daily operation and maintaining of facilities within Bowling Centre - Handle Cashier Counter during operation & reconcile daily payment balance - Maintain relationship with the Club’s Members, guests and members of public by providing good customer service - Ensure compliance to established rules of the game during bowling league /...


  • Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...