Customer Service Officer

6 days ago

Changi, Singapore Peoplebank Singapore Pte Ltd Full time $32,000 - $64,000 per year

Customer Service Officer – Contract

Location: East/Changi Business Park

Monthly Salary: S$2,600.00/month

Contract Duration: Until end-May

About the Role

We are seeking highly motivated individuals to join as Customer Service Officers supporting MasterCard credit card services. This is an excellent opportunity for fresh graduates with some work experience to gain exposure in financial services while developing client engagement skills.

Responsibilities

  • Promote MasterCard products to existing customers across various consumer segments by cross-selling value propositions.
  • Engage and build strong customer relationships, delivering excellent client experience.
  • Follow up to ensure customers' applications and documentation are completed in a timely manner.
  • Meet performance standards, business goals, and targets.
  • Present effectively and communicate confidently with customers face-to-face or through telemarketing activities.

Requirements

  • Fresh graduates welcome, with some form of work experience preferred.
  • Strong communication and interpersonal skills.
  • Motivated, proactive, and target-driven.

How to Apply: Interested applicants, please click on the "Apply Now" to submit your updated resume.  

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Ahmad Ilyas bin Azhari

Consultant – IT & Digital

EA Personnel No: R

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248

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