Senior Retail Executive

2 weeks ago


Singapore SG EMPLOYMENT 88 Full time

**Job Description**:
**Duties & Responsibilities**:

- Responsible for the day-to-day operations management and ensure that overall performance targets are achieved in relation to profit contribution, quality, and landlord/ brands expectations.
- To ensure each retail store is at its best at all time and customers' needs are fulfilled.
- Manage several points of sales, analyze the performance, propose and implement corrective actions if needed.
- Driving and maximizing the sale and profitability of the retail stores to achieve growth.
- Maximizing KPIs (e.g. Sales, ATV, UPT, productivity, loss control, etc.).
- Propose and define new business solutions (new retail tools, activities, practices and processes).
- Align and optimize standards of operations (SOPs) and efficiency across current and new retail stores.
- Manage customer feedback.
- Work closely with retail team members to ensure operational efficiency.
- Support retail stores daily through troubleshooting, system compliance, transaction auditing, overall operations support and supply ordering.
- Ensure standardization of current and new processes to achieve consistency across retail stores.
- Coordinate all activities to operationally prepare for retail store openings/ renovations/ relocation activities to ensure smooth and proper dissemination of information to key departments.
- Collaborate with key business partners to provide operational support and retail initiatives.
- Manage retail vendor relationships; ensure the best providers are in place through assessments and effective relationship management.

**Requirements**:

- Diploma in Business Management or its equivalent.
- Minimum 6 years’ experience in sales and distribution of branded merchandise in a retail environment, and managing a cluster of retail stores.
- Results-oriented with a deep understanding of day-to-day retail store operations.
- Effective organizational, management, interpersonal and communication skills are essential.
- Mature, self-motivated with drive, energy and long-term commitment, and able to work well independently and under pressure.
- Must be a dynamic and committed individual who is able to work in a fast-paced environment.
- Proficient in MS Office.
- Availability to travel.


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