Assistant Director

1 day ago


Serangoon, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:
Support infrastructure design and implementation
- Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand
- Support the design and implementation of infrastructure solutions that adhere to current architecture standards
- Lead the design installations, system migration and integration
- Lead the testing and handover of implemented infrastructure solution

Support infrastructure operations
- Support delivery of optimal infrastructure operations
- Create documents on administration, installation, configuration and troubleshooting
- Support the development of report on infrastructure capabilities and limitations

Maintain infrastructure
- Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
- Identify key infrastructure operations issues and maintenance priorities
- Support the implementation of agreed infrastructure change requests and maintenance routines
- Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

Optimise infrastructure performance
- Support the initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
- Support the monitoring of performance, availability and security of infrastructure systems and key operational metrics

Resolve incidents
- Support problem/issue identification and resolution
- Escalate problems/issues
- Support simulation of user problems to resolve operating difficulties
- Diagnose problem source through discussions with users
- Recommend system modifications to reduce user problems
- Support planned maintenance events, system backup processes and disaster recovery drills
- Support implementation of preventive solutions

**Requirements**:

- Good customer service attitude and skills.
- Degree in computer science or related fields.
- Experienced in network technologies, monitoring system, network access control, load balancers, wireless technologies, etc.
- Able to analyse root cause and prevent recurrence.
- Presentation to senior management
- Good English communication skill.
- Approval paper writing.
- Documentation
- CCIE or equivalent
- Familiar with MS Windows, Office, Active Directory, firewalls, proxy, IPS, etc.
- Vendor management


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