Sales Manager, Mice

1 week ago


Singapore Mandarin Oriental Hotel Group Full time

SALES MANAGER, MICE

Mandarin Oriental, Singapore is looking for a Sales Manager, MICE to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. Reporting to the Assistant Director of Sales, the Sales Manager, MICE is responsible for identifying, developing and managing accounts within group segments, markets or geographical territories. He/She will maintain or increase current group segment production to generate total sales revenue for the Hotel.

About the job

Based at Mandarin Oriental, Singapore within the S&M Department in Singapore, the Sales Manager is responsible in aligning client needs with the hotel's sales and marketing strategies. This involves negotiating rates, maintaining excellent product knowledge and identifying market opportunities. The Sales Manager reports to the Assistant Director of Sales, MICE.

As Sales Manager (MICE), you will be responsible for the following duties:

- Prospects and develops new business continuously through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.
- Drives and manages group production through improved customer loyalty by excellent account management.
- Determines the accounts' needs, Hotel's objectives, and marketing activities of each assigned market/account.
- Negotiates transient and group rates for assigned accounts.
- Continuously communicates the benefits of the Hotel to clients and have excellent product knowledge.
- Understands and is familiar with the fundamentals of assigned accounts.
- Identifies new or existing markets/accounts that meet property sales strategy.
- Be accountable for all targets and goals set for area of responsibilities.
- Develops marketing intelligence, new products ideas, competition activities, new customer trends and performance.

As Sales Manager (MICE), we expect from you:

- Excellent sales, service and interpersonal skills
- Excellent business negotiation and customer relationship management skills
- Excellent presentation and communication skills (Written and Spoken English)
- Self-starter
- Good problem-solving skills
- At least 1 year experience in a similar capacity in an international chain luxury hotel
- Minimum qualification of diploma in any discipline

Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Job Highlights

Exciting career opportunities Birthday gift voucher and leave Complimentary night stays in other Mandarin Oriental Hotels- Exciting career opportunities- Birthday gift voucher and leave- Complimentary night stays in other Mandarin Oriental Hotels


  • Cluster Sales Manager

    2 weeks ago


    Singapore Hays Full time

    **Your new company** My client is a leader in the hospitality industry in Singapore, and they are looking for a Cluster Sales Manager (MICE). **Your new role** As a Cluster Sales Manager (MICE), you will focus on maximising revenue by driving the sale of conference facility space and guest rooms of the designated industry. You will review sales and other...


  • Singapore MANDAI RESORTS PTE. LTD. Full time

    **Main Duties and Responsibilities** We are seeking a detail-oriented and sales driven Sales Coordinator for MICE/Travel Distribution to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree. Reporting to the Assistant Director of Sales, the incumbent will be responsible for supporting our sales and marketing initiatives in the MICE sector....

  • Sales Manager, MICE

    4 days ago


    Singapore Andazsingapore Full time

    1 day ago Be among the first 25 applicants Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of...

  • Sales Manager, MICE

    2 weeks ago


    Singapore Andazsingapore Full time

    1 day ago Be among the first 25 applicants Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of...

  • Sales Manager

    1 week ago


    Singapore Andaz Singapore Full time

    Summary Andaz Singapore is the first Andaz hotel in South East Asia. Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's up-&-coming Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

  • Director of Sales

    3 days ago


    Singapore CONRAD SINGAPORE MARINA BAY Full time

    **Overview of Role** A Director of Sales - MICE with Conrad Hotels and Resorts will contribute to Sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms. **What will it be like to work for this Hilton Brand?** We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires...

  • Mice Manager

    2 weeks ago


    Singapore ATPI Full time

    The role of MICE Manager is hands-on and often involves working as part of an Operations team. Must be able to complete a wide range of activities requiring clear communication, excellent organizational skills and attention to detail. Must be able to work well under pressure, ensuring the smooth and efficient running of an event/project. MICE Manager -...


  • Singapore TOUR EAST SINGAPORE (1996) PTE LTD Full time

    **Responsibilities: **Client Relationship Management**: - Cultivate and maintain strong relationships with B2B clients, including travel agents, tour operators, and corporate partners. - Understand client preferences and travel requirements to provide tailored solutions for FIT/Group/MICE bookings. **Reservation Handling**: - Process and manage...

  • Manager, Mice

    2 weeks ago


    Singapore Resorts World Sentosa Full time

    **This is a permanent full-time position based in Sentosa.** **Role Summary** The Assistant Manager/Manager, MICE & Corporate Sales proactively solicits and generates sales opportunities for Resorts World Sentosa in the Corporate business groups and events segment. In this position you are responsible for generating and positively converting business...

  • Senior Executive

    6 days ago


    Singapore WORLD EXPRESS PTE. LTD. Full time

    **World Express **has an opening for a **Senior Executive - MICE **to work as part of the Events team, managing all meetings, events and incentives enquiries in the department. In this role, you will be the first point of contact for corporate enquiries, managing bookings from the initial enquiry stage, through the conversion process to receipt of signed...