IT Service Desk Specialist

The Service Desk Specialist **Responsibilities**: - Responsible for Service Desk Voice, Service Request Management, Remote Desktop Support and E-Mail Support. - Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents and requests are tracked in ITSM Tool....

**Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.** An exciting opportunity has opened for an **IT...

IT Service Desk SpecialistAs an IT Service Desk Specialist, you will be the first point of contact for end users with technical issues and service requests. Your role is to provide timely, effective, efficient, and professional quality service to resolve problems and meet customer expectations.Key Responsibilities:Provide assistance to end-users with...

Overview: Fisher Investments Singapore (FIS) is looking for a Service Desk Specialist to provide tier 1 and 2 support to our FIS employees. Come join a growing investment firm as a member of Fisher Investments Singapore. **The Opportunity**: As the Fisher Investments Singapore (FIS) Service Desk Specialist, you will report to the Vice President of End User...

Fisher Investments Singapore (FIS) is looking for a Service Desk Specialist to provide tier 1 and 2 support to our FIS employees. Come join a growing investment firm as a member of Fisher Investments Singapore. The Opportunity: As the Fisher Investments Singapore (FIS) Service Desk Specialist, you will report to the Vice President of End User Support to...

Job Descriptions**:Specialist, Service Desk** - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported...

Responsibility Demonstrate excellent communication skills, both written and spoken. Maintain ownership and provide timely updates to clients on the status of reported cases within targeted Service Level. Support scopes are both hardware and software issues. Ensure all incidents and service requests are successfully and accurately identified,...

A- Posted by - Anusha Ganta- Senior Talent Acquisition Specialist Excellent opportunity for Service Desk Engineer role Understanding of desktop, laptop and printer and TCP /IP networking - Vendor interaction (laptops / desktops) for repair and replacement of parts - Knowledge in basic networking and troubleshooting - Knowledge in ITIL practices and...

Service Desk Specialist - Location - Bedok or Ang Mo Kio - Working Hour 12hr Rotation Shift, 24 by 7, 2 days work, 2 days off - 1. 8:00 AM - 8:00 PM 2. 8:00 PM - 8:00 AM Requirement 2. Min Higher Nitec in IT related fields 3. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center...

Job Title: Help Desk Support Specialist We are seeking a highly skilled Help Desk Support Specialist to join our team. The ideal candidate will have excellent technical skills, strong communication skills, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Provide timely and effective support to end-users via phone,...