Customer Service Specialist

3 days ago

Singapore Clarins Pte Ltd Full time

OVERALL REPONSIBILITIES

The primary objective of a Customer Service Specialist is to provide service excellence, to build relationship with the customers and to ensure smooth daily operations with maximized appointment occupancy. Providing excellent & effective communication and administration services are the key.

KEY RESPONSIBILITIES

First-hand and top of mind knowledge of the Skin Spa’s customers by:

- Engaging & interacting with customers to provide information in response to their inquiries about products and service.
- To arrange regular appointments.

Introduce, recommend and sell Clarins products and treatment services in a professional and prescribed manner.

To ensure that Skin Spa is ready for opening.

To receive (check in) and attend to customers immediately upon their arrival.

Telephone Reception.

Checking out and ensure all reservations of products are properly kept and customers are informed.

Other responsibilities may be added to the above, which are consistent with the title CUSTOMER SERVICE SPECIALIST.

**Job Types**: Full-time, Permanent

**Salary**: From $2,600.00 per month

**Benefits**:

- Employee discount
- Health insurance
- Professional development

Schedule:

- Day shift
- Late shift
- Weekend availability

Supplemental Pay:

- 13th month salary
- Commission pay
- Performance bonus

**Experience**:

- Customer service: 2 years (required)
- Front desk: 2 years (required)

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