Customer Service Specialist

7 days ago


Singapore beBeeCustomerService Full time

Job Overview

We are seeking a skilled Customer Service Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

The Customer Service Specialist will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction.

The successful candidate will have strong knowledge of customer service principles, with the ability to analyze problems and provide effective solutions.

The role involves reviewing customer orders, preparing quotations, and negotiating proposals to meet customer needs.

The Customer Service Specialist will also be responsible for maintaining accurate records, reporting on key performance indicators, and contributing to process improvements.

The ideal candidate will have:

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a team environment
  • Knowledge of customer service principles and practices


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