L1 Support Engineer

1 week ago


Singapore ScienTec Consulting Full time

**Looking for L1 Support Engineer to work in NOC environment: -**
- Salary up to $4,200 + AWS + VB
- 12 hours shift rotation (3-2-2-3), 15-18 days working days per month
- Hybrid working arrangement (morning shift work in office; night shift work from home)
- Explore to cloud computing technologies

**Responsibilities**:

- Act as L1 Engineer to monitor the performance & capacity of various systems and 3rd party network services
- Troubleshoot network and system services related issue by following the standard operating procedures
- Track & documents all issues & resolutions
- Escalate the issue to L2 / Management or other IT resources for assistance in reaching a resolution

**Requirements**:

- min. Diploma in Computer Science / IT or any equivalent
- Knowledge & experience in Domain Name System, Linux, Web Servers (Apache & Nginx), etc
- Skills in networking / Internet protocols
- Familiar with ITIL processes

OR

Elane Yap Theng Yu
- R1989397
ScienTec Consulting Pte Ltd - 11C5781


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