IT Infrastructure Support Engineer

2 days ago

Singapore beBeeInfrastructure Full time $4,500 - $6,000
**IT Infrastructure Support Engineer - L1 Role Summary:**Our organization seeks a skilled and proactive IT Infrastructure Support Engineer - L1 to manage and support the day-to-day IT infrastructure and systems. The ideal candidate will ensure the stability, integrity, and efficient operation of the IT environment.**Key Responsibilities:**
  • Excellent communication skills
  • Interpersonal skills, active listening
  • 1 year of previous Service desk or equivalent experience
  • Attend to Phone, Email and any other online queries where applicable
  • Excellent organisational skills
  • Managing incidents including business expectations and communication
  • Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
  • ITIL Knowledge will be a plus
  • Comply to process and procedures
  • Administrative tasks
**Candidate Requirements:**
  • Minimum a diploma in Information Technology or equivalent
  • Minimum 1 year of relevant working and technical IT experience
  • Pleasant disposition and good social etiquette with good spoken and written English
  • Good telephony and problem solving / troubleshooting skills
  • Process Driven
  • Able to liaise with Customer for daily operations
**Required Skills and Qualifications:**We are seeking an individual with excellent communication and interpersonal skills. The ideal candidate will have prior experience in a service desk role and strong knowledge of Microsoft based operating systems, MS Outlook and MS Office.**Benefits:**

 

This is an exciting opportunity to join our organization as an IT Infrastructure Support Engineer - L1.**Technical Skills:**Technical skills required for this role include:
  • Outlook
  • Licensing
  • Troubleshooting
  • Microsoft Office
  • Hardware
  • Ticketing
  • Inventory
  • Administration
  • Application Packaging
  • Information Technology
  • Telephony
  • Attention to Detail
  • Service Desk
  • Networking
  • Operating Systems
  • Windows
  • Authentication
  • ITIL
  • Customer Service
  • Technical Support

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