
Change Manager
4 days ago
**Role Overview**:
**Key Responsibilities**:
- Design, develop, and deliver comprehensive change management plans, including stakeholder analysis, change impact assessments, and readiness evaluations.
- Develop and implement communication and training plans to support project adoption.
- Build and maintain strong relationships with sponsors, business leads, and project teams to ensure change activities are integrated into project plans.
- Track and report on business readiness progress, ensuring readiness is achieved prior to go-live.
- Monitor and report on change adoption metrics at relevant forums.
- Identify potential resistance and develop strategies to mitigate it, supporting the business in implementing effective resistance management.
- Contribute to the design and delivery of training programs to support change initiatives.
- Uplift enterprise change management maturity by sharing best practices and building capability.
- Ensure alignment with global change management teams and methodologies as required.
- Identify opportunities for process improvement and contribute to the continuous enhancement of change management practices.
**Qualifications and Experience**:
- Minimum 5 years of experience in leading change management initiatives across multiple projects or programs.
- Proven track record of driving cultural and behavioural change across diverse teams.
- Experience as the sole change manager on large-scale projects.
- Degree in business, technology, or a related discipline.
- Recognised change management qualification (e.g., PROSCI) or equivalent experience.
- Experience in insurance, finance, or a related industry is preferred.
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