Inbound Sales Coordinator

1 week ago

Singapore PHAOS TECHNOLOGY PTE. LTD. Full time

The Inbound Sales Coordinator plays a crucial role in facilitating and optimizing the sales process for incoming leads and inquiries. This role involves efficiently managing leads, understanding customer needs, and coordinating with the sales team to ensure a seamless and satisfying experience for potential customers. The Inbound Sales Coordinator acts as a bridge between marketing, customer service, and sales departments to drive revenue growth and customer satisfaction.

**Job Scope**:
1. Lead Management:

- Update and maintain the lead database or customer relationship management (CRM) system with accurate and relevant information.
- Prioritize leads based on potential value, urgency, and readiness to make a purchasing decision.

2. Initial Contact:

- Respond promptly and professionally to incoming inquiries, providing initial information, addressing questions, and qualifying leads.
- Engage with potential customers to gather essential information about their needs, pain points, and preferences.

3. Qualification:

- Conduct thorough needs assessment to determine the suitability of products or services for the customer.
- Identify key decision-makers and stakeholders within the potential customer's organization.

4. Coordination:

- Collaborate with the sales team to assign leads and schedule follow-up actions.
- Coordinate with other departments, such as marketing or technical support, to provide comprehensive information to customers.

5. Nurturing:

- Maintain regular follow-up with leads who are not yet ready to make a purchasing decision.
- Provide additional information, resources, or demonstrations to educate and build rapport with potential customers.

6. Documentation:

- Document all interactions and communications with leads accurately in the CRM system.
- Update the sales team on lead progress, status changes, and relevant details.

7. Reporting:

- Generate regular reports on lead conversion rates, sales pipeline status, and trends in lead sources and customer behaviour.

8. Customer Experience:

- Ensure a positive and personalized experience for potential customers, addressing their concerns and needs professionally.
- Act as a brand ambassador, consistently representing the company's values and offerings.

9. Training and Development:

- Stay updated on product knowledge, industry trends, and best practices in sales and customer engagement.

**Proposed Experience**:

- High school diploma or equivalent (bachelor’s degree in a related field is a plus).
- Proven experience in sales coordination, customer service, or a related role.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with diverse customers.
- Proficiency in CRM software and Microsoft Office Suite.
- Organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- Problem-solving skills and a proactive attitude.
- Basic understanding of sales techniques and processes.

  • Survey on Inbound OTA

    3 days ago

    Singapore Inbound Technology Co. Ltd. Full time

    Project Title Interview Survey on Inbound OTA (Online Travel Agency) Usage for High-Income Travelers Interested in Japan Overview We are conducting a short interview survey to better understand the travel preferences and behaviors of affluent travelers who are interested in Japanese culture, nature, and regional experiences. Format : online interview...

  • Inbound Travel Operations Coordinator

    1 week ago

    Singapore beBeeCoordination Full time $4,000 - $6,000

    Job Title: Inbound Travel Operations CoordinatorRole DescriptionWe are seeking a highly motivated and organized individual to join our team as an Inbound Travel Operations Coordinator. The successful candidate will be responsible for arranging hotel and ticket bookings for inbound travelers from Japan to Singapore.The role also involves planning and...

  • Inbound Sales Executive

    1 week ago

    Singapore AUSZIP BLINDS AND SCREENS PTE. LTD. Full time

    Roles & Responsibilities As our Inbound Sales Executive, you'll be the first point of contact for homeowners exploring zip blind solutions via mainly WhatsApp Chat. Your role is to convert incoming enquiries into appointments and eventually sales. Key Responsibilities Handle inbound enquiries from WhatsApp, calls, and other channels. Provide cost...

  • Inbound Sales Administrator

    6 days ago

    Singapore SECRET FURNISHING PTE. LTD. Full time

    **_Inbound Sales Administrator _**_(Remote, Work from Home) _ - Salary range: $2,000 to $3,000 _ — **Objective** The inbound sales admins will help us achieve our target response time for answering incoming chat inquiries, and drive bookings for our sales team. **Key responsibilities** - Gather relevant information from customers and send quotations -...

  • Inbound Sales Executive

    1 week ago

    Singapore AUSZIP BLINDS AND SCREENS PTE. LTD. Full time

    Roles & ResponsibilitiesAs our Inbound Sales Executive, you'll be the first point of contact for homeowners exploring zip blind solutions via mainly WhatsApp Chat. Your role is to convert incoming enquiries into appointments and eventually sales.Key ResponsibilitiesHandle inbound enquiries from WhatsApp, calls, and other channels. Provide cost estimates to...

  • Inbound Operations Coordinator

    2 weeks ago

    Singapore beBeeTravel Full time $4,000 - $6,000

    **Job Title:** Travel Inbound Operation Executive Japanese speaking**Job Description:As a key member of our operations team, you will be responsible for arranging hotel and ticket bookings for inbound travelers from Japan to Singapore. Your duties will include planning and designing tours, communicating with sales representatives in Japan via email and...

  • Inbound Inside Sales

    2 weeks ago

    Singapore ITRON Pte Ltd Full time

    COMPANY DESCRIPTION Itron Engineering Pte Ltd (Singapore) - Your GO TO solutions provider for your Test & Measurement needs. With an accumulated technical expertise and experience of more than 30 years in the Test & Measurement industry, we possess comprehensive repair skill-sets for major OEMs (HP / Agilent / Keysight / Fluke / Tektronix / Anritsu / R&S /...

  • Inbound Sales Representative

    2 weeks ago

    Singapore TEXTILE AND FASHION INDUSTRY TRAINING CENTRE PTE LTD Full time

    As a Inbound Sales Representative, you will have the opportunity to work closely with the marketing department and strategize together on ways to close leads generated from campaigns. Be part of the journey of growing and shaping TaF.tc’s brand by making key strategic choices. **What’s on offer**: Taf.tc provides a great environment and platform for...

  • International Inbound Sales Strategist

    2 weeks ago

    Singapore beBeeStrategist Full time $90,000 - $120,000

    Senior Sales Director OpportunityThis is a highly sought-after role for an experienced sales professional to lead and grow our international inbound business.Develop and execute comprehensive sales strategies to drive business growth across regions.Identify and capitalize on market trends and opportunities to expand our presence globally.The successful...

  • Inbound Sales Development Representative

    6 days ago

    Singapore Databricks Full time

    Databricks operates at the leading edge of the Unified Data Analytics space and our customers turn to us to promote the accelerated innovation that their businesses need to gain first mover advantage in today's competitive landscape. We're looking for an Inbound Sales Development Representative to help increase pipeline generation across ASEAN! As an...