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Inbound Inside Sales

2 weeks ago

Singapore ITRON Pte Ltd Full time

COMPANY DESCRIPTION

Itron Engineering Pte Ltd (Singapore) - Your GO TO solutions provider for your Test & Measurement needs. With an accumulated technical expertise and experience of more than 30 years in the Test & Measurement industry, we possess comprehensive repair skill-sets for major OEMs (HP / Agilent / Keysight / Fluke / Tektronix / Anritsu / R&S / Others ).With a regional footprint in South East Asia, Itron is well-positioned to serve you today.

Linkedin: (40) Itron Engineering Singapore: Overview | LinkedIn

Location: 8 Burn Road, Trivex, #12-08, Singapore 369977

DESIGNATION : [ITRON] Inbound Inside Sales (Korean Speaking)

RESPONSIBILITIES

You will have all of the advantages of an inside sales lifestyle, which is the fastest-growing Sales job in the country. You will work as a key member of the Korean Inside Sales team to maintain customer loyalty, serve to exceed customers' expectations, and identify upselling opportunities via telephone or other digital channels. This is a demanding role that requires high energy, flexibility, and self-drive to build on a large opportunity region.
- Proactive calling customers in the database and generating new business.
- Utilization of SAP CRM for updating the funnel and reporting.
- Responsible for handling inbound inquiries, preparing quotes and actively following up on PO conversion for all chromatography and spectroscopy instruments.
- Utilizing technical knowledge to deliver value and resolve customer issues.
- Works closely with the sales management to drive sales and campaigns targeting various product lines and targets.
- Maintain positive business relationships and improve customer satisfaction.
- Meet targets assigned for new business drive and ramp to volume activities of new product releases.
- Use demand generation leads to create opportunities for sales orders.
- Works on sales assignments with broadly defined objectives (including driving customers to online stores).
- Weekly report of sales pipeline and forecast.

QUALIFICATIONS
- 3+ years of experience in an inside sales position within a chromatography or spectroscopy company would be a plus.
- Excellent tele-sales skills preferably in a technical sales environment.
- Must be Fluent in English and Korean, written and verbal.
- Comfortable with communicating and presenting proposals via Webex / MS Teams.
- Enjoy working in a customer-facing environment.
- Competency in advanced MS Excel functions is highly appreciated (vlookup, pivot tables &, etc).
- Meticulous, customer-centric, proactive, goal-oriented, and good time management.
- Able to prioritize work in a fast-paced environment.
- A firm believer in constant change and is highly adaptable in a rapidly changing environment.
- Able to work independently with mínimal supervision.

OTHER INFORMATION
- AWS
- Yearly Increment
- 5-day Work Week
- 14-day Annual Leave
- Medical, Dental, and Work Injury Insurance