Account Manager

4 days ago

Geylang, Singapore Generation Next Communications Pte. Ltd. Full time

**Role Purpose**:
**Key Responsibilities:Account & Sales Management**
- Manage selected channel partners across Maldives, Bhutan, and Brunei for all non-iPhone LOBs.
- Shadow and support senior leadership (e.g., Ernest) as part of succession planning.
- Own day-to-day operations, order tracking, partner coordination, and issue resolution.
- Drive timely fulfilment by tracking partner payments, order status, and delivery schedules.
- Analyze and act on backlogs (Bklog), PO placement, and SWAP opportunities for inventory optimization.
- Monitor and address aging stock, ensuring healthy sell-through and minimizing inventory risk.

**Planning, Tracking & Reporting**
- Maintain and review allocation sheets to ensure efficient fulfilment and closure.
- Monitor and track term sheets, incentive programs, SRP vs. margin analysis, and program compliance.
- Provide weekly data analysis and insights for all LOBs to support strategic planning by SSM.
- Review and analyze AAR weekly reports, PSI data, and partner performance (PP) for insights and actions.
- Ensure proper CN follow-through to partners and manage documentation accuracy.

**Channel & Program Development**
- Support the development of Apple Watch and Accessories business across all three markets.
- Collaborate with SSM to plan and execute bundle offers, DG programs, and other sales initiatives.
- Coordinate and propose country-specific programs to partners, enhancing engagement and sales.
- Assist in tender, enterprise, and large project requirements with timely critical asks and proposals.
- Participate in bi-monthly (minimum) reviews with heads of non-iPhone business lines.

**Cross-Functional Coordination**
- Liaise closely with Logistics, Supply Chain, and Business Planning teams to ensure order readiness, priority shipment handling, and PI management.
- Collaborate with marketing and channel development teams to enhance partner growth and visibility.

**Skills & Competencies**:

- **Analytical Proficiency**: Advanced Excel skills for tracking, analysis, and reporting.
- **Communication**: Clear verbal and written communication; confident in virtual and in-person engagement with partners.
- **Collaboration**: Strong team player with a proactive mindset.
- **Initiative & Ownership**: Willing to take responsibility, explore new opportunities, and make data-driven decisions.
- **Technical Aptitude**: Willingness to learn and work with Keynote and other Apple tools.
- **Time Management**: Ability to juggle multiple markets, priorities, and stakeholders efficiently.
- **Detail-Oriented**: Precision in documentation, order processing, and tracking performance metrics.

**Preferred Qualifications**:

- 3-5 years of experience in account management, channel sales, or regional coordination roles, preferably in the tech or telecom industry.
- Prior experience managing multi-country accounts or emerging markets is a plus.
- Background working with international distribution and/or consumer electronics is advantageous.

**Job Types**: Full-time, Permanent

Pay: $4,000.00 - $6,000.00 per month

**Benefits**:

- Additional leave
- Health insurance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person

Application Deadline: 26/07/2025
Expected Start Date: 04/08/2025

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