Business Support Executive

3 days ago

Bishan, Singapore CAD-IT Consultants (Asia) Full time

**About CAD-IT**:
Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation, quality, productivity, reduced costs and time-to-market, whilst being good stewards of the resources that are entrusted to us.

**Key Responsibilities**
- **Order Processing**: Efficiently process sales orders received from customers, ensuring accuracy and timeliness at every stage of the process.
- **Sales Team Assistance**: Assist the sales team with administrative tasks such as preparing sales quotations, creating sales contracts, renewals, and updating customer records in the CRM system.
- **Customer Support**: Provide exceptional customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally.
- Any other duties as assigned.

**We would love to hear from you if**:

- You have a Diploma or Degree in Accounting & Finance/Business Administrative or equivalent.
- You possess at least 2 years of relevant experience.
- Proven experience in a sales support role or similar position, preferably in a fast-paced sales environment.
- Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal stakeholders.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot) is a plus.
- Detail-oriented and analytical mindset, with a focus on accuracy and data integrity.
- Ability to work independently with mínimal supervision while also being a collaborative team player.
- Adaptability and willingness to learn new processes and technologies to support the evolving needs of the sales team.
- You are fluent in both written and spoken English

**What would you get?**
- Training and Development
- Discretionary Yearly Bonus
- Medical & Insurance Benefits

**Job Types**: Full-time, Permanent

Pay: $3,000.00 - $4,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

Work Location: In person

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